Pet Trainer

PetSmart; Northglenn (CO); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Tuition Assistance

Associate discounts

Development opportunities

Career pathing

Development opportunities

Job summary

A leading pet care company is seeking a Pet Trainer to engage with pet parents and deliver positive training experiences. This role involves educating pet parents on the benefits of training, actively selling classes, and maintaining relevant documentation. Candidates should have retail experience, strong communication skills, and certification as a PetSmart Training Instructor. This position offers competitive pay and opportunities for professional growth, with a flexible schedule including evenings and weekends.

Qualifications

• 1-2 years of retail experience in a customer-focused environment.
• Ability to react under pressure and maintain composure.
• Strong attention to detail.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Strong organizational skills and attention to detail.
• Strong written and verbal communication skills.

Responsibilities

• Engage with pet parents and their pets to provide positive experiences.
• Educate pet parents on the benefits of pet training.
• Sell training classes and maintain related paperwork.
• Maintains all paperwork related to pet training.
• Educates fellow associates and acts as the subject matter expert for their location on the benefits of pet training.
• Schedules training classes as outlined by the Company expectations.

Skills

Customer service

Strong communication skills

Organizational skills

Flexibility in schedule

Strong organizational skills

Strong written and verbal komunikation

Education

Accredited in PetSmart Training Instructor Course

Tools

Computer applications

Job description

PetSmart does Anything for Pets– JOIN OUR TEAM!

Pet Trainer

About Life at PetSmart

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

Benefits that benefit you

• Paid Weekly
• Health & Wellness Benefits*
• 401k Plan with company match
• Paid Time off for full-time associates
• Associate discounts
• Tuition Assistance
• Career pathing
• Development opportunities

Job Summary

PetSmart’s Pet Training Instructor is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. They will actively seek out pets and pet parents to educate them on the benefits of pet training and will deliver pet training services in accordance with PetSmart’s curriculum.

Essential Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

• Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
• Actively sell training classes in store, over the phone and online.
• Educates pet parents about the benefits of our entire pet training curriculum.
• Maintains all paperwork related to pet training.
• Educates fellow associates and acts as the subject matter expert for their location on the benefits of pet training.
• Schedules training classes as outlined by the Company expectations.

  Qualifications

  • 1-2 years of retail experience in a customer-focused environment.
  • Accredited in PetSmart Training Instructor Course
  • Proficiency in computer applications.
  • Ability to react under pressure and maintain composure.
  • Flexibility in schedule, able to work evenings, weekends, and holidays as needed
  • Strong organizational skills and attention to detail.
  • Strong written and verbal communication skills.

  Essential physical demands and work environment

  • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
  • While performing this job, the associate is occasionally exposed to moving mechanical parts and a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

  Do what you love

  Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

  We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

  PetSmart is an Equal Opportunity Employer

  PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

  Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

  *In accordance with the Affordable Care Act (ACA), part-time associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.

  Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for train pay which is based on a percent of training sales (which is 0% for Pet Training Instructor Trainees, 20% of training sales for Pet Training Instructor 2, 25% of training sales for Pet Training Instructor 3, and 30% of training sales for Area Pet Training Instructor), as well as benefits, as described at https://benefits.petsmart.com/us/.