Pet Store Retail Manager - Lead Team & Customer Experience

Uncle Bill’s Pet Centers; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Uncle Bill’s Pet Centers seeks a motivated Retail Store Manager to oversee daily operations across locations in the Indianapolis area. You will lead by example, ensure staffing and training, and uphold a high standard of customer service while maintaining store organization and inventory levels.

The role requires strong leadership, excellent communication, and a passion for pet retail. Flexible hours including evenings and weekends are expected to support store needs.

Qualifications

• 3+ years of experience in retail management.
• Strong leadership and communication skills.
• Ability to work flexible hours, including evenings and weekends.
• Excellent problem-solving and decision-making skills.
• Excellent customer service experience.
• A passion for caring for animals.

Responsibilities

• Manage and oversee the daily operations of stores.
• Ensure that the store is properly staffed and all employees are trained and performing their duties effectively
• Maintain a clean and organized store environment
• Provide excellent customer service to all customers
• Monitor and manage inventory levels to ensure that the store is properly stocked at all times

Skills

Leadership

Customer service

Inventory management

Staff training

Team motivation

Problem solving

Job description

Uncle Bill’s Pet Centers seeks a motivated Retail Store Manager to oversee daily operations across locations in the Indianapolis area. You will lead by example, ensure staffing and training, and uphold a high standard of customer service while maintaining store organization and inventory levels.

The role requires strong leadership, excellent communication, and a passion for pet retail. Flexible hours including evenings and weekends are expected to support store needs.