Pet Store Retail Associate: Elevate Customer Experience

PetSmart; San Jose (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Weekly

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart in San Jose, California, is seeking a Retail Sales Associate who will engage with pet parents and provide positive experiences while upholding the company’s mission. Responsibilities include maintaining store cleanliness, supporting pet health, and ensuring a smooth pick-up experience for online orders.

The ideal candidate will possess strong communication skills and flexibility in scheduling, as evening, weekend, and holiday shifts are required. Join PetSmart to make a meaningful impact every day!

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats.
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Promotes special events such as adoption weekends and charity events.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

PetSmart in San Jose, California, is seeking a Retail Sales Associate who will engage with pet parents and provide positive experiences while upholding the company’s mission. Responsibilities include maintaining store cleanliness, supporting pet health, and ensuring a smooth pick-up experience for online orders.

The ideal candidate will possess strong communication skills and flexibility in scheduling, as evening, weekend, and holiday shifts are required. Join PetSmart to make a meaningful impact every day!