Pet Store Lead: Sales, Ops & Team Growth

PET STATION; Sparks (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

PET STATION in Sparks, NV is seeking an Assistant Store Manager to support the Store Manager in daily operations, drive sales, and deliver outstanding customer service while ensuring proper team development, inventory control, and adherence to company standards.

This role serves as acting Store Manager in the Manager's absence, overseeing scheduling, labor management, safety, merchandising, and overall store performance in a fast-paced retail environment—animal care included.

Qualifications

• Leadership & Team Development: Ability to support, coach, and develop team members while fostering accountability and teamwork.
• Operational Execution: Demonstrates strong organizational and time management skills to support daily operations.
• Labor Management & Accountability: Supports labor management within scheduled hours and follows scheduling expectations.
• Customer Experience Excellence: Consistently delivers and reinforces high customer service standards.
• Communication & Influence: Communicates clearly and professionally with team members, leadership, and customers.
• Problem Solving & Decision Making: Identifies operational challenges and supports effective solutions while seeking guidance when appropriate.
• Compliance & Policy Adherence: Demonstrates understanding of and adherence to company policies, procedures, and safety standards.
• Adaptability & Ownership: Responds effectively to changing business needs and supports overall store performance.

Responsibilities

• Support the Store Manager in leading, coaching, and developing store team
• Drive sales performance and ensure excellent customer service standards
• Assist with scheduling, labor management, and daily operations
• Maintain inventory accuracy and merchandising standards
• Ensure proper care and safety of in-store animals
• Enforce company policies, procedures, and safety standards
• Act as Manager on Duty in absence of Store Manager
• Escalate operational or staffing issues as needed

Skills

Leadership

Operational Execution

Labor Management

Customer Experience

Communication

Problem Solving

Compliance

Adaptability

Job description

PET STATION in Sparks, NV is seeking an Assistant Store Manager to support the Store Manager in daily operations, drive sales, and deliver outstanding customer service while ensuring proper team development, inventory control, and adherence to company standards.

This role serves as acting Store Manager in the Manager's absence, overseeing scheduling, labor management, safety, merchandising, and overall store performance in a fast-paced retail environment—animal care included.