Pet Retail Sales Pro — Customer Focus & Delivery

Hollywood Feed; Wilmington (NC); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Tips from customers

Employee discounts

Free pet food & supplements

Résumé du poste

Hollywood Feed is seeking a Retail Sales Associate to greet customers, provide product knowledge, and maintain a safe, efficient store environment. You will handle transactions, stock deliveries, and participate in training sessions, while delivering excellent service in a fast-paced retail setting.

The role requires strong communication, sales experience, and the ability to operate the POS system; a valid driver’s license is required for occasional deliveries.

Qualifications

• Commitment to animals and their owners is vital at Hollywood Feed.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience (including learner's permit period).

Responsabilités

• Greet and assist customers according to Hollywood Feed's established customer service standards.
• Demonstrate comprehensive knowledge of store products to effectively address customer and pet needs.
• Uphold respectful and open communication with supervisors, coworkers, and customers.
• Work efficiently both independently and collaboratively as a team member.
• Unload and properly stock product deliveries.
• Operate Hollywood Feed POS system, including opening/closing registers, creating customer accounts, processing transactions, and inventory management.
• Participate in all scheduled Hollywood Feed educational sessions.
• Complete routine weekly store maintenance (restrooms, cleaning, displays, updating prices).
• Perform additional responsibilities as assigned.
• Safely operate company vehicles and deliver Same Day Delivery orders per policies and safety standards.

Connaissances

Customer service

Sales

Communication

POS operation

Driver's license

Formation

High School Diploma or equivalent

Outils

POS software

Description du poste

Hollywood Feed is seeking a Retail Sales Associate to greet customers, provide product knowledge, and maintain a safe, efficient store environment. You will handle transactions, stock deliveries, and participate in training sessions, while delivering excellent service in a fast-paced retail setting.

The role requires strong communication, sales experience, and the ability to operate the POS system; a valid driver’s license is required for occasional deliveries.