Pet Insurance Sales Associate - Pittsburgh, PA

First Roles; Pittsburgh (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision plan

Highly competitive 401(k) matching

20 days PTO with rollover

Paid holidays

Pet Insurance discount

Educational Assistance

Tuition Assistance

Commuter Benefits

EAP

Job summary

Fetch is seeking a Pet Insurance Sales Associate to join our team at the Humane Animal Rescue of Pittsburgh in Pittsburgh, PA. You will represent Fetch on-site, convert opportunities into sales, and deliver a first-class experience to pet parents.

The role requires a customer-first mindset, an active P&C license preferred, and 3–5 years in animal care. Travel to events may be required, and you’ll collaborate with leadership to grow our pet insurance program.

Qualifications

• Active Property & Casualty (P&C) license preferred or willing to obtain a license within 30 days.
• 3–5 years in an animal care role or related field.
• Ability to prospect daily and speak with people face to face.
• Strong communication and relationship-building skills.

Responsibilities

• Represent Fetch on-site as a confident, friendly advisor at our partner location in Pittsburgh.
• Explain advantages of Fetch pet insurance and record prospect information in Fetch CRM.
• Develop relationships with partner locations and meet monthly performance goals.
• Collaborate with leadership to identify opportunities for new business.
• Travel to industry events as required.

Skills

P&C license

3-5 years animal care

Prospecting

Customer service

Relationship building

Excellent communication

Travel to events

Tools

Fetch CRM

Job description

Position Overview

About Fetch

At Fetch, we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we’re proud to support the animal shelter community. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day.

Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness.

About the Industry

The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care.

P&C License Preferred

We are currently seeking a Pet Insurance Sales Associate to join our amazing team at the Humane Animal Rescue of Pittsburgh in Pittsburgh, PA. Successful candidates will be goal-oriented, focused on converting opportunities into sales, while delighting customers. You are someone that has a passion for furry friends and wants to help their human companions understand the value of protecting them with the most comprehensive pet insurance available. You will have a customer-first mindset, listening to the customer’s needs and working with them to create the best outcome.

Requirements

• Representing Fetch as a confident, friendly, trusted advisor to sell pet insurance policies on-site to prospective pet parents at our partner location in the Pittsburgh area
• Communicating competitive advantages of Fetch; demonstrating a deep understanding of Fetch and competitor pet health insurance products
• Turning prospects into loyal clients, raving fans, and repeat customers
• Accurately recording prospect and customer information in Fetch CRM
• Establishing productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthly
• Proactively assessing partner needs on an ongoing basis through onsite focus and follow-up meetings
• Collaborating with leadership to identify opportunities for new business
• Communicating with your peers via chat to identify challenges and successes
• Virtually attending monthly company meetings or check-ins as required
• Managing expense budget and submitting completed reports monthly
• Managing all administrative tasks and responsibilities relative to the partnership
• Living up to Fetch’s commitment to continuously exceed customer expectations

Skills

• Ability to structure your work week during peak hours a must (Friday-Sunday) when it is most lucrative for the agent
• Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state requirements)
• Proven self-starter with 3-5 years of in an animal care role
• Energized by being an industry pioneer
• Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face)
• Familiar with animal health or animal welfare a plus, but not required
• Ability to think and act independently within a fast-paced sales cycle
• Proven success in building relationships using a consultative, solution-focused approach
• Demonstrated customer service skills and the ability to understand Fetch's customers’ needs
• Must be willing to travel to various industry events as required
• Excellent verbal, interpersonal and written communication skills
• Excellent team player; proven ability to apply innovative ideas and critical thinking
• Professional Traits that are not unique to this position, but necessary for Fetch employees:
• Exhibits excellent business judgment
• Positive attitude
• Sets the bar high for team standards
• Is action and results-oriented and self-reliant

Compensation

The pay range for this position is $55,000 - $85,000+ on a full-time basis

Along with base salary, your position may qualify for additional bonuses

This position is eligible for the Company’s bonus plan(s)

Benefits & Perks

At Fetch, we recognize the importance of work-life balance and prioritize our employees' mental health and well-being, ensuring everyone can flourish both professionally and personally. Not just pets, we want our employees to live their best lives too — here at Fetch, you have access to the valuable benefits listed below.

• Comprehensive Medical, dental, and vision plan for you and your family
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available
• Highly competitive 401(k) matching
• Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days
• Paid company (9) holidays, including (1) floating holiday
• Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year
• Educational Assistance Program
• Fetch Discount Perks Program
• Volunteering - earn up to 8 hours per calendar year at nonprofit organizations
• Employee Referral Incentive
• Tuition Assistance
• Commuter Benefits
• Employee Assistance Program (EAP)

Pay Range

$55,000—$85,000 USD

EEO Statement

Fetch is proud to be an equal opportunity employer.

We’re committed to building a workplace that reflects the diversity of pet parents everywhere—hiring and developing individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process.

If you need assistance or an accommodation to apply, please contact us at [e-mail]

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