Pet Insurance Sales Associate- Austin, TX

First Roles; Austin (TX); On-site; USD 55,000 - 105,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) match

PTO 20 days

Company holidays

Pet insurance discount

Educational assistance

EAP

Tuition assistance

Job summary

Fetch is seeking a Pet Insurance Sales Associate to support the Austin partner site and help pets and their humans access comprehensive coverage. You will convert opportunities into sales while delivering a customer-first experience for pet owners considering insurance.

Ideal candidates hold a P&C license, 3–5 years in animal care, and a consultative sales mindset. You will work peak hours (Fri–Sun), travel to events, and participate in bonus plans.

Qualifications

• Represent Fetch at partner location in the Austin area; sell pet insurance policies to prospective pet parents.
• Communicate competitive advantages of Fetch; understand Fetch and competitor products.
• Record prospect and customer information in Fetch CRM accurately.
• Establish productive relationships with partner staff to meet performance objectives.
• Proactively assess partner needs through on-site meetings.
• Collaborate with leadership to identify opportunities for new business.
• Communicating with peers via chat to identify challenges and successes.
• Attend monthly company meetings as required.
• Manage expense budget and submit reports monthly.
• Handle all administrative tasks related to the partnership.
• Commit to Fetch’s standards and exceed customer expectations.

Responsibilities

• Sell pet insurance policies to prospective pet parents at partner sites.
• Record information in Fetch CRM accurately.
• Build relationships with partner locations to meet monthly objectives.
• Proactively assess partner needs through on-site meetings.
• Collaborate with leadership to identify new business opportunities.
• Attend monthly company meetings as required.
• Manage expense budgets and monthly reports.
• Handle administrative tasks for partnerships.
• Exceed customer expectations with Fetch commitments.

Skills

Peak-hour scheduling

P&C license

Animal care experience

Industry pioneer

Sales prospecting

Animal health knowledge

Independent thinking

Consultative selling

Customer service

Travel to events

Communication skills

Team player

Job description

Position Overview

About Fetch

At Fetch, we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we’re proud to support the animal shelter community. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day.

Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness.

About the Industry

The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care.

With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care.

P&C License Preferred

We are currently seeking a Pet Insurance Sales Associate to join our amazing team at the Austin Animal Center in Austin, TX. Successful candidates will be goal-oriented, focused on converting opportunities into sales, while delighting customers. You are someone that has a passion for furry friends and wants to help their human companions understand the value of protecting them with the most comprehensive pet insurance available. You will have a customer-first mindset, listening to the customer’s needs and working with them to create the best outcome.

REQUIREMENTS

• Representing Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in the Austin area
• Communicating competitive advantages of Fetch; demonstrating a deep understanding of Fetch and competitor pet health insurance products
• Turning prospects into loyal clients, raving fans, and repeat customers
• Accurately recording prospect and customer information in Fetch CRM
• Establishing productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthly
• Proactively assessing partner needs on an ongoing basis through onsite focus and follow-up meetings
• Collaborating with leadership to identify opportunities for new business
• Communicating with your peers via chat to identify challenges and successes
• Virtually attending monthly company meetings or check-ins as required
• Managing expense budget and submitting completed reports monthly
• Managing all administrative tasks and responsibilities relative to the partnership
• Living up to Fetch’s commitment to continuously exceed customer expectations

SKILLS

• Ability to structure your work week during peak hours a must (Friday-Sunday) when it is most lucrative for the agent
• Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state requirements)
• Proven self-starter with 3-5 years of in an animal care role
• Energized by being an industry pioneer
• Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face)
• Familiar with animal health or animal welfare a plus, but not required
• Ability to think and act independently within a fast-paced sales cycle
• Proven success in building relationships using a consultative, solution-focused approach
• Demonstrated customer service skills and the ability to understand Fetch's customers’ needs
• Must be willing to travel to various industry events as required
• Excellent verbal, interpersonal and written communication skills
• Excellent team player; proven ability to apply innovative ideas and critical thinking

Professional Traits that are not unique to this position, but necessary for Fetch employees:

• Exhibits excellent business judgment
• Positive attitude
• Sets the bar high for team standards
• Is action and results-oriented and self-reliant

Compensation

The pay range for this position is $55,000 - $105,000+ on a full-time basis

Along with base salary, your position may qualify for additional bonuses

This position is eligible for the Company’s bonus plan(s)

Benefits & Perks

At Fetch, we recognize the importance of work-life balance and prioritize our employees' mental health and well-being, ensuring everyone can flourish both professionally and personally. Not just pets, we want our employees to live their best lives too - here at Fetch, you have access to the valuable benefits listed below.

• Comprehensive Medical, dental, and vision plan for you and your family
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available
• Highly competitive 401(k) matching
• Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days
• Paid company (9) holidays, including (1) floating holiday
• Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year
• Educational Assistance Program
• Fetch Discount Perks ProgramVolunteering - earn up to 8 hours per calendar year at nonprofit organizations
• Employee Referral Incentive
• Tuition Assistance
• Employee Assistance Program (EAP)

Pay Range

$55,000-$105,000 USD

EEO Statement

Fetch is proud to be an equal opportunity employer.

We’re committed to building a workplace that reflects the diversity of pet parents everywhere-hiring and developing individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process.

If you need assistance or an accommodation to apply, please contact us at [e-mail]

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