Pet Grooming Apprentice

Pet Supplies Plus; Charlotte (NC); On-site; USD 24,000 - 30,000; Full time

Job summary

Pet Supplies Plus is seeking an entry-level Groom Student in Charlotte to learn bathing and basic grooming while completing online coursework. This role combines hands-on salon duties with instruction and practice under supervision, with opportunities to advance toward a Groomer position.

You’ll perform bathing, prepping, and basic grooming tasks, follow safety procedures, and participate in ongoing training to develop skills and certifications. Great for those starting in pet care.

Qualifications

• High school diploma or GED required.
• Previous retail, customer service, animal care, or pet-industry experience preferred but not required.
• Interest in developing a career in professional pet grooming.
• Ability to review instructional videos, complete online coursework and tests, and apply skills through supervised practice.
• Strong communication, teamwork, customer service, and time-management skills.
• Ability to safely handle pets of different sizes, temperaments, and physical conditions.
• Dependable with reliable transportation.
• Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
• Ability to stand for extended periods and frequently bend, stoop, kneel, reach, and perform repetitive hand movements.
• Ability to safely move or lift merchandise, equipment, or pets weighing up to 50 pounds.
• Ability to complete and maintain all required company training and safety certifications.
• MPM Retail Holdings is an independently owned and operated Pet Supplies Plus franchisee

Responsibilities

• Provide approved grooming services, including brushing, bathing, drying, conditioning, de-shedding, and trimming nails.
• Follow neighbor instructions and service procedures while providing a safe experience for every pet.
• Evaluate each pet's coat, skin, behavior, and overall condition before and during services and communicate concerns.
• Protect pet wellness and safety by following handling, restraint, sanitation, equipment, and incident-reporting procedures.
• Learn to safely use and maintain bathing, drying, brushing, nail-trimming, and other grooming tools and equipment.
• Complete online grooming coursework, instructional videos, tests, and practical skill evaluations.
• Develop bathing, preparation, pet-handling, and introductory styling skills through training and supervised practice.
• Consult with neighbors to understand service expectations and recommend appropriate products or services within training.
• Complete required service records, pet notes, and other documentation accurately and on time.
• Maintain required safety training and certifications.
• Clean and sanitize grooming tables, tubs, kennels, tools, equipment, and salon areas.
• Support Groomers with preparation, organization, and other responsibilities.
• Assist store team during grooming downtime.
• Communicate health, safety, neighbor service, scheduling, or operational concerns promptly.

Skills

Strong communication

Teamwork

Customer service

Time-management

Education

High school diploma or GED

Job description

Pet Supplies Plus is seeking an entry-level Groom Student in Charlotte to learn bathing and basic grooming while completing online coursework. This role combines hands-on salon duties with instruction and practice under supervision, with opportunities to advance toward a Groomer position.

You’ll perform bathing, prepping, and basic grooming tasks, follow safety procedures, and participate in ongoing training to develop skills and certifications. Great for those starting in pet care.