Pet Groomer

PetSmart; Danvers (MA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Weekly

Health Benefits (Medical, Dental, Vision)

401k

Tuition Assistance

Associate Discounts

Paid Time Off

Career Pathing

Development Opportunities

Job summary

Join a forward-thinking company dedicated to pets and their owners as a Pet Groomer. In this role, you'll provide top-notch grooming services while ensuring a positive experience for pet parents. You'll be part of a passionate team that values unconditional love and unity. With opportunities for career development and a supportive environment, this position allows you to make a meaningful impact every day. If you're enthusiastic about pets and customer service, this is the perfect opportunity for you!

Qualifications

• Prior grooming experience or completion of training program.
• Proficiency in computer applications and customer service.

Responsibilities

• Perform grooming services including baths, trims, and nail care.
• Maintain cleanliness and safety standards in the grooming area.
• Engage with pet parents and recommend health solutions.

Skills

Grooming Experience

Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Education

Completion of Salon Academy Training

Tools

Computer Applications

Job description

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PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM!

Pet Groomer

About Life At PetSmart

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our offerings:

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

Job Summary

PetSmart’s Pet Stylist (Dog Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services while upholding the company’s vision, mission, values, and strategy. This role shares responsibility of cleanliness and pet health and safety standards.

Principal Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

• Performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
• Recommends additional health and wellness solutions with pet parents based on pet’s needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers their questions and assists with making reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments, including paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and other relevant metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains cleanliness, sanitation, and humane conditions for all pets in the grooming area, performing maintenance throughout the day including end-of-day cleaning.
• Responsible for immediate action if a sick/injured pet is identified, including transport to vet as needed.
• Assists in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Prior grooming experience; or 6 months of experience in the Stylist in Training program with successful completion of PetSmart’s Salon Academy training and safety certification, or passes the salon technical evaluation.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility to work evenings, weekends, and holidays as needed.
• Strong organizational skills, attention to detail, and safety measures.
• Strong written and verbal communication skills.

Physical Demands and Work Environment

• Stand, walk, climb a ladder, handle, feel, hold, write, and reach with hands and arms; stoop, kneel, crouch, talk, and hear. Vision abilities include depth perception. Reasonable accommodations may be made for individuals with disabilities.
• Frequently lift/move up to 50 pounds; occasionally team lift/move over 100 pounds. Exposure to moving mechanical parts, wet environment with pet hair, and moderate noise levels. Exposure to live animals is common.

Do What You Love

Join us to make a meaningful impact every day. Whether helping a customer with their first fish, celebrating a pet’s birthday, or seeing a pet parent smile after a groom—you’ll create moments that matter. We cherish diversity and the perspectives of our 50,000 associates, united by a passion for pets.

We’re excited you’re interested in joining our pack and helping us do Anything for Pets and the people who love them. We look forward to hearing your story and learning more about you! Apply Now!