Pet Groomer

PetSmart; Birmingham (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits: medical, dental, vision

401k

Paid time off for full-time associates

Tuition assistance

Associate discounts and perks

Paid time off for full‑time associates

Career pathing

Development opportunities

Job summary

A leading pet care company in Birmingham, AL is seeking a Pet Groomer to provide exceptional grooming services while ensuring pet health and safety. The ideal candidate will have prior grooming experience or complete the Salon Academy training. This role requires strong organizational skills and the ability to communicate effectively with pet parents. Join us to make a meaningful impact on pets and their owners every day.

Qualifications

• Prior grooming experience or completion of PetSmart’s Salon Academy training.
• Flexibility in schedule required.
• Attention to detail and safety measures essential.
• Flexible schedule including evenings, weekends and holidays.
• Strong organizational skills and attention to safety.
• Strong written and verbal communication skills.

Responsibilities

• Perform full menu of grooming services according to standards.
• Recommends health solutions to pet parents.
• Maintains cleanliness and sanitation in the salon.
• Greet pet parents, answer questions and assist with salon reservations.
• Handle appointment reminders, client records and rebooking.
• Process check-in/check-out and paperwork for grooming appointments.
• Grow salon sales and meet targets and relevant metrics.
• Recommend, inform and sell merchandise and salon services.
• Maintain cleanliness, sanitation and humane pet care in the grooming area.
• Take action when a sick/injured pet is identified and coordinate veterinary transport if needed.
• Assist in other departments as required. Participate in Belonging and Recognition.
• Follow all company policies and procedures.

Skills

Prior grooming experience

Proficiency in computer applications

Ability to react under pressure

Strong organizational skills

Strong written and verbal communication skills

Communication skills

Education

Salon Academy training and safety certification

Job description

Pet Groomer

PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM!

About Life At PetSmart

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full‑time associates
• Career pathing
• Development opportunities

Job Summary

PetSmart’s Pet Stylist (Dog Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best‑in‑class salon services while upholding the company’s vision, mission, values, and strategy. This role shares responsibility of cleanliness and pet health and safety standards.

Principal Responsibilities

• Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
• Recommends additional health and wellness solutions with pet parents based on pet’s needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers their questions and assists with making reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered.
• Performs check‑in and check‑out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end‑of‑day cleaning in accordance with the maintenance checklist.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Prior grooming experience; or 6 months of experience in the Stylist in Training job with successful completion of PetSmart’s Salon Academy training and safety certification program or passes the salon technical evaluation.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

Physical Demands and Work Environment

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom—you’ll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

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PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law).

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits, as described at https://benefits.petsmart.com/us/.