PET/CT Assistant

Cayuga Medical Center; United States; On-site; USD 26,000 - 34,000; Full time

Job summary

Arnot Health is seeking a Nuclear Medicine Assistant to coordinate patient flow and support the Nuclear Medicine and PET departments. You will verify patient information, prepare documentation, manage appointment workflows, and assist the clinical team with non-licensed duties while delivering exceptional customer service.

You will work with a multidisciplinary team, ensuring patient confidentiality and smooth operations.

Qualifications

• High school diploma or GED is required.
• Preferred: Experience in healthcare, medical office, radiology, or customer service.

Responsibilities

• Optimize patient flow for imaging examinations by coordinating schedules and preparing patients.
• Verify patient demographics, insurance information, physician orders, and appointment details in the EMR.
• Schedule, confirm, and coordinate patient appointments, providing exam preparation instructions.
• Deliver exceptional customer service by welcoming patients and visitors with professionalism and respect.
• Escort and assist patients to and from examination areas and communicate with staff to ensure coordinated care.
• Monitor daily schedules and assist with workflow adjustments to support timely operations.
• Maintain an organized, clean, and safe work environment and assist with QA and regulatory tasks.
• Demonstrate understanding of radiation safety principles and follow the Nuclear Safety Manual.
• Educate patients on post-procedure radiation safety precautions.
• Flexibly perform additional duties as trained to support departmental needs.

Education

High school diploma or GED

Job description

About Arnot Health

Arnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York and Northern Tier of Pennsylvania. Campuses include Arnot Ogden Medical Center and St. Joseph’s Hospital in Elmira; Ira Davenport Memorial Hospital in Bath, NY; and over 40 medical offices in the Southern Tier. Arnot Health is currently affiliated with more than 300 physicians from 50+ specialties.

Arnot Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.

Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Arnot Health, you will work in a collaborative environment that values excellence, integrity, compassion and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.

We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.

Learn more at www.arnothealth.org.

Centralus Health Mission

Our mission is to deliver high-quality care, empower our teams to success and improve the wellbeing of the communities we serve.

Job Summary

The Nuclear Medicine Assistant supports the Nuclear Medicine and PET departments by coordinating patient flow and ensuring an efficient, organized, and patient-centered experience. This role is responsible for verifying patient information, preparing documentation, managing appointment workflows, and assisting the clinical team with non-licensed duties. The Nuclear Medicine Assistant provides exceptional customer service to patients, families, visitors, and staff while maintaining patient confidentiality and supporting high-quality care.

Job Functions

• Optimize patient flow for Nuclear Medicine and PET imaging examinations by coordinating schedules, preparing patients, and supporting efficient departmental operations.*
• Verify patient demographics, insurance information, physician orders, and appointment details, ensuring all required documentation is complete and accurately maintained in the electronic medical record (EMR).*
• Schedule, confirm, and coordinate patient appointments, providing exam preparation instructions and addressing patient questions within the scope of the role.*
• Deliver exceptional customer service by welcoming patients and visitors with professionalism, compassion, and respect while ensuring patient comfort, safety, privacy, and confidentiality.*
• Escort and assist patients to and from examination areas and communicate effectively with technologists, physicians, nurses, registration staff, and other departments to promote coordinated, patient-centered care.*
• Monitor daily schedules, assist with workflow adjustments, and perform administrative and clerical duties that support timely, efficient department operations.*
• Maintain an organized, clean, and safe work environment by stocking examination rooms and supporting departmental quality assurance and regulatory compliance activities*.
• Demonstrate an understanding of radiation safety principles associated with radiopharmaceuticals, follow all policies outlined in the Nuclear Safety Manual, and maintain a safe environment for patients, staff, and visitors*.
• Educate patients, as directed, on post-procedure radiation safety precautions and reinforce instructions provided by the clinical team.
• Demonstrate flexibility by performing additional duties, as trained and assigned, to support departmental and organizational needs.

ADA Compliance

All duties that are core or essential functions must be marked with a (*).

Important Note

(*) indicates an essential function of the job as defined by the Americans with Disabilities Act (ADA). Essential functions are the core duties that are fundamental to the position and must be performed, with or without reasonable accommodation. (Do not erase: Keep this disclaimer on all job descriptions.)

Success Factors

• You provide exceptional customer service and create a welcoming experience for every patient and visitor.
• You stay organized and manage multiple priorities while maintaining accuracy and attention to detail.
• You communicate effectively and collaborate with clinical and administrative team members to ensure seamless patient care.
• You take initiative, adapt to changing priorities, and contribute positively in a fast-paced healthcare environment.
• You demonstrate professionalism, dependability, and a commitment to patient confidentiality and compassionate care.
• You consistently support efficient workflows while helping the department deliver timely, high-quality imaging services.

Education / Experience Qualifications

Required

• High school diploma or GED

Preferred

• Previous experience in a healthcare, medical office, radiology, or customer service setting

Physical Requirements

• Ability to stand, walk, bend, reach, and lift up to 25 pounds.
• Ability to assist with patient transport and positioning, as appropriate.
• Ability to work in a clinical environment and perform repetitive tasks throughout the workday.

Location Requirements

• This position will assist the PET Technologist on the Mobile PET/CT and requires travel between Cayuga Medical Center and Arnot Ogden Medical Center bi-weekly (mileage is reimbursable for the week worked in Cayuga).
• Shift: Monday - Friday 7:00am - 3:30pm

Pay Range Disclosure

• Standard Rate of $19.21 to $24.36 per hour plus benefits

Centralus and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Centralus Talent Acquisition team at [e-mail].