Pet Cremation Dispatch & Logistics Coordinator

Faithful-Companion-Memorials-Inc; Morrisville (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401K match

Medical

FSA/HSA for medical and dependent care

Dental

Vision

Life insurance

Job summary

Faithful Companion Pet Cremation Services is hiring a full-time Dispatcher for our Raleigh area. The role requires afternoons and at least one weekend day per week, with a starting wage of $20 per hour. A full benefits package becomes available after 30 days of employment.

Responsibilities include coordinating driver check-ins, serving as the primary driver liaison, and ensuring timely pickups/returns while maintaining equipment and delivering high-quality customer service.

Qualifications

• Strong communication and organizational skills.
• Comfortable speaking to all people with empathy and professionalism.
• Detail-oriented mindset with a commitment to delivering error-free services.
• Ability to lift at least 75 lbs unaided.
• Ability to work in a fast-paced environment under pressure.

Responsibilities

• Check in drivers when they come back from their route.
• Act as the main point of contact for all driver-facing communication.
• Monitor vans throughout transit to meet scheduled pick-ups and returns.
• Assist in maintaining the crematory facility and company vehicles.
• Determine procedures for each pet in our care and administer care as entrusted.

Skills

Communication

Organization

Empathy

Multitasking

Detail-oriented

Flexibility

Tools

GPS app

Job description

Faithful Companion Pet Cremation Services is hiring a full-time Dispatcher for our Raleigh area. The role requires afternoons and at least one weekend day per week, with a starting wage of $20 per hour. A full benefits package becomes available after 30 days of employment.

Responsibilities include coordinating driver check-ins, serving as the primary driver liaison, and ensuring timely pickups/returns while maintaining equipment and delivering high-quality customer service.