Pet Care Team Lead: Field-Based Trainer & Mentor

Pawsitive Dawg Walking & Pet Sitting; Waltham (MA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Mileage reimbursement

Job summary

Pawsitive Dawg Walking & Pet Sitting is seeking a Pet Care Team Lead to supervise dog walking and field visits in Waltham, MA. You will mentor staff, welcome new clients, and ensure high-quality care using positive reinforcement and Fear Free principles.

The role is hands-on in the field (~90% time) with opportunities to train employees, shadow visits, and provide constructive feedback while maintaining strong client relationships.

Qualifications

• At least 12 months of paid dog walking experience.
• Experience supervising or leading employees.
• Knowledge of canine body language and safe handling.
• Ability to coach and provide constructive feedback.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide safe, reliable dog walking and pet care visits.
• Follow pet care instructions, safety protocols, and procedures.
• Lead by example, train and mentor team members.
• Conduct new client introductions and welcome visits.
• Provide feedback and coaching to staff; document observations.
• Communicate updates to clients and management.

Skills

Dog walking supervision

Leadership / mentoring

Communication skills

Training new employees

Field-based work

Time management

Safety protocols

Job description

Pawsitive Dawg Walking & Pet Sitting is seeking a Pet Care Team Lead to supervise dog walking and field visits in Waltham, MA. You will mentor staff, welcome new clients, and ensure high-quality care using positive reinforcement and Fear Free principles.

The role is hands-on in the field (~90% time) with opportunities to train employees, shadow visits, and provide constructive feedback while maintaining strong client relationships.