Pet Care Sales Pro: Help Pets Live Their Best

Petco; Woburn (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Petco is seeking a Sales Associate to welcome and assist pet parents in a fast-paced Pet Care Center retail environment. You will guide customers to suitable products, ensure a clean and safe store, and support inventory and merchandising tasks.

The role emphasizes helping animals and people, teamwork, and adaptability, with evenings, weekends, and holidays required. Compensation reflects hourly positions with benefits available through Petco Total Rewards.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Retail experience

Passion for animals

Communication skills

Multitasking

Cash handling

Attention to detail

Job description

Petco is seeking a Sales Associate to welcome and assist pet parents in a fast-paced Pet Care Center retail environment. You will guide customers to suitable products, ensure a clean and safe store, and support inventory and merchandising tasks.

The role emphasizes helping animals and people, teamwork, and adaptability, with evenings, weekends, and holidays required. Compensation reflects hourly positions with benefits available through Petco Total Rewards.