Pet Care Sales Pro — Customer Experience

PETCO Animal Supplies Stores, Inc.; Dedham (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Petco Animal Supplies, Inc. in Dedham, MA is hiring a Sales Associate to be at the heart of the Pet Care Center experience. You will help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment.

This role suits someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail setting. Flexible hours and weekend availability support the store’s operations.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Retail experience

Customer service

Communication

Teamwork

Attention to detail

Job description

Petco Animal Supplies, Inc. in Dedham, MA is hiring a Sales Associate to be at the heart of the Pet Care Center experience. You will help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment.

This role suits someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail setting. Flexible hours and weekend availability support the store’s operations.