Pet Care Sales Associate — Make Pets' Lives Better

Petco; Reading (IL); On-site; USD 25,000 - 33,000; Full time

Job summary

Petco in Reading, IL is seeking a Sales Associate to welcome customers, help them find products, and keep a safe, engaging Pet Care Center. You will assist with product recommendations and ensure a clean, organized store environment.

This role emphasizes customer service, product knowledge, and teamwork. Previous retail experience is preferred but not required; a genuine interest in pets and strong communication skills are essential to success.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Retail experience

Customer service

Pet care

Communication

Multitasking

Cash handling

Attention to detail

Job description

Petco in Reading, IL is seeking a Sales Associate to welcome customers, help them find products, and keep a safe, engaging Pet Care Center. You will assist with product recommendations and ensure a clean, organized store environment.

This role emphasizes customer service, product knowledge, and teamwork. Previous retail experience is preferred but not required; a genuine interest in pets and strong communication skills are essential to success.