Pet Care Sales Associate - Make Every Pet's Day

Petco Animal Supplies, Inc.; Lenexa (KS); On-site; USD 16,531 - 22,041; Full time

Job summary

Petco Animal Supplies, Inc. in Lenexa, Kansas is seeking a Sales Associate to help customers find the right products for their pets and to create a welcoming, safe shopping experience on the Pet Care Center floor.

You will greet customers, share product knowledge, process sales, and support store goals in a fast-paced, team-driven environment with flexible hours and strong commitment to pets and people.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.
• Deliver consistent, courteous, and knowledgeable service.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.
• Maintain store cleanliness, organization, and presentation standards.
• Assist with inventory replenishment and stock accuracy.
• Support daily operational routines and task execution.

Skills

Retail/customer service

Pet care passion

Communication

Multitasking

Cash handling

Attention to detail

Job description

Petco Animal Supplies, Inc. in Lenexa, Kansas is seeking a Sales Associate to help customers find the right products for their pets and to create a welcoming, safe shopping experience on the Pet Care Center floor.

You will greet customers, share product knowledge, process sales, and support store goals in a fast-paced, team-driven environment with flexible hours and strong commitment to pets and people.