Pet Care Sales Associate — Help Pets Live Their Best Life

Petco; Burlington (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Petco in Massachusetts is seeking a Sales Associate to help pet parents find the right products and solutions while creating a welcoming, safe, and engaging environment. This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced retail setting.

You’ll greet customers, provide product information, process transactions, stock shelves, and support store operations. Flexible availability and a passion for animals are a plus.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow all company policies, procedures, and safety standards.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Skills

Retail experience

Customer service

Cash handling

Communication skills

Teamwork

Multitasking

Attention to detail

Job description

Petco in Massachusetts is seeking a Sales Associate to help pet parents find the right products and solutions while creating a welcoming, safe, and engaging environment. This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced retail setting.

You’ll greet customers, provide product information, process transactions, stock shelves, and support store operations. Flexible availability and a passion for animals are a plus.