Pet Care Sales Associate: Help Pets, Delight Customers

Petco Animal Supplies, Inc.; Beachwood (OH); On-site; USD 17,000 - 26,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Sales Associate to help pet parents find the right products and provide a welcoming shopping experience in our Pet Care Center. You’ll engage with customers on a fast-paced retail floor, learn about pet care, and support team goals with reliable service.

The role emphasizes teamwork, accuracy at the register, and a passion for animals. Flexible availability including evenings, weekends, and holidays is required to meet store needs.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Process sales, returns, and exchanges accurately and efficiently.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Customer service

Animal lover

Strong communication

Multitask

Cash handling

Attention to detail

Job description

Petco Animal Supplies, Inc. is seeking a Sales Associate to help pet parents find the right products and provide a welcoming shopping experience in our Pet Care Center. You’ll engage with customers on a fast-paced retail floor, learn about pet care, and support team goals with reliable service.

The role emphasizes teamwork, accuracy at the register, and a passion for animals. Flexible availability including evenings, weekends, and holidays is required to meet store needs.