Pet Care Sales Associate — Grow with Purpose

Petco; Shorewood (IL); On-site; USD 17,000 - 26,000; Full time

Job summary

Petco in Shorewood, IL is hiring a Sales Associate to welcome customers, help them select products, and ensure a safe, clean shopping environment for pets and people. You will engage with pet parents, share product knowledge, and process sales with accuracy.

This role emphasizes teamwork, flexibility to cover evenings and weekends, and a genuine passion for animals. Prior retail or customer service experience is nice but not required; training is provided.

Qualifications

• Previous retail or customer service experience is preferred.
• Passion for animals and pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Retail experience

Customer service

Communication

Multitasking

Cash handling

Attention to detail

Love for pets

Job description

Petco in Shorewood, IL is hiring a Sales Associate to welcome customers, help them select products, and ensure a safe, clean shopping environment for pets and people. You will engage with pet parents, share product knowledge, and process sales with accuracy.

This role emphasizes teamwork, flexibility to cover evenings and weekends, and a genuine passion for animals. Prior retail or customer service experience is nice but not required; training is provided.