Pet Care Sales Associate — Create Pawsitive Customer Experiences

Petco Animal Supplies Stores, Inc.; Crofton (MD); On-site; USD 17,000 - 26,000; Full time

Job summary

Petco Animal Supplies Stores, Inc. is seeking a friendly Sales Associate to help pet parents find products and solutions for their pets. You will create a welcoming, safe, and engaging environment on the sales floor, assisting with purchases, returns, and exchanges.

You enjoy helping others, learning about pet care, and thrive in a fast-paced retail setting while supporting team goals and store operations.

Qualifications

• Experience in a retail or customer service role is preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful service to build trust and loyalty.
• Assist customers in selecting products and services for their pets.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Maintain a clean, organized sales floor and follow safety standards.

Skills

Retail experience

Customer service

Communication skills

Multitasking

Cash handling

Attention to detail

Job description

Petco Animal Supplies Stores, Inc. is seeking a friendly Sales Associate to help pet parents find products and solutions for their pets. You will create a welcoming, safe, and engaging environment on the sales floor, assisting with purchases, returns, and exchanges.

You enjoy helping others, learning about pet care, and thrive in a fast-paced retail setting while supporting team goals and store operations.