Pet Care Sales Advocate: Help Pets Live Their Best Life

PETCO Animal Supplies Stores, Inc.; Mount Vernon (OH); On-site; USD 17,000 - 26,000; Full time

Job summary

PETCO Animal Supplies Stores, Inc. is seeking a Sales Associate to welcome customers, help them find the right products for their pets, and provide a safe, engaging shopping environment in our Pet Care Center. You will join a fast-paced team that values service, knowledge, and collaboration.

The role emphasizes helping customers with care advice, processing transactions, and maintaining a clean, organized sales floor while supporting teamwork and store goals.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Provide excellent customer service and educate customers on products and services.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow store policies, procedures, and safety standards.
• Support store recovery, merchandising, and promotional set-ups.

Skills

Retail experience

Customer service

Pet care passion

Cash handling

Multi-tasking

Tools

POS system

Job description

PETCO Animal Supplies Stores, Inc. is seeking a Sales Associate to welcome customers, help them find the right products for their pets, and provide a safe, engaging shopping environment in our Pet Care Center. You will join a fast-paced team that values service, knowledge, and collaboration.

The role emphasizes helping customers with care advice, processing transactions, and maintaining a clean, organized sales floor while supporting teamwork and store goals.