Pet Care & Retail Pro — Part-Time

PetSmart; Sterling (IL); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart in Sterling, Illinois is seeking a part-time Retail Sales Associate. The associate is responsible for engaging with pet parents and ensuring a positive customer experience while maintaining the store's cleanliness and pet safety standards.

This role involves direct care of pets, answering customer inquiries, and preparing online orders. The ideal candidate will have strong communication skills and the ability to work flexible hours, including evenings and weekends.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick‑up in store and ensures a smooth, positive pick‑up experience.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats.
• Maintains total store cleanliness standards.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

PetSmart in Sterling, Illinois is seeking a part-time Retail Sales Associate. The associate is responsible for engaging with pet parents and ensuring a positive customer experience while maintaining the store's cleanliness and pet safety standards.

This role involves direct care of pets, answering customer inquiries, and preparing online orders. The ideal candidate will have strong communication skills and the ability to work flexible hours, including evenings and weekends.