Pet Care & Customer Experience Associate

Lucid Hearing; Great Falls (MT); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Paid holidays

401(k) option

Health Savings Accounts

Medical, dental, vision and life保险

Employee discount

Job summary

North 40 Outfitters in Great Falls, MT, East Location, seeks a Full-Time Pets Associate committed to exceptional customer service. You will help customers, provide product recommendations, and maintain an organized department dedicated to pet care products.

The role requires flexibility to work Mon-Sat 7 am–7 pm and Sundays 9 am–5 pm, with weekend/holiday shifts as needed. Prior pet knowledge is preferred and merchandising experience helps.

Qualifications

• Willingness to share credit and work with others in a team environment
• Ability to take initiative, embrace change, and learn new things
• Dependable with strong work ethic and ability to meet role expectations
• Ability to work independently or collaboratively
• Commitment to providing phenomenal customer service
• Good communication to engage with customers regularly
• Must multitask, prioritize, and stay organized
• Ability to work in a fast-paced environment with attention to detail
• Knowledge of small and large animals and related care items preferred
• Previous merchandising experience is helpful
• Ability to educate customers on the brands North 40 sells
• Ability to lift and handle up to 55 lbs and stand for long periods

Responsibilities

• Provide outstanding customer service and drive sales
• Stock, merchandise, and maintain a clean, organized department
• Safeguard company assets and follow store policies
• Assist customers with product knowledge, especially pet care items
• Support scheduling and adapt to weekend/holiday shifts as needed

Skills

Customer service

Teamwork

Initiative

Communication

Multitasking

Flexibility

Animal knowledge

Job description

North 40 Outfitters in Great Falls, MT, East Location, seeks a Full-Time Pets Associate committed to exceptional customer service. You will help customers, provide product recommendations, and maintain an organized department dedicated to pet care products.

The role requires flexibility to work Mon-Sat 7 am–7 pm and Sundays 9 am–5 pm, with weekend/holiday shifts as needed. Prior pet knowledge is preferred and merchandising experience helps.