Pet Care Center Sales Associate

Petco; Wilmington (NC); On-site; USD 14,000 - 19,000; Full time

Job summary

Petco in Wilmington, NC is seeking a Sales Associate to help customers find the right products and create a welcoming environment for pet parents and their companions. You will engage with customers, process sales, and maintain a clean, organized store.

This role emphasizes helping others, learning about pet care, and working with a team in a fast-paced setting. Flexible availability, including evenings and weekends, is required.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Skills

Retail experience

Customer service

Cash handling

Communication

Job description

Petco in Wilmington, NC is seeking a Sales Associate to help customers find the right products and create a welcoming environment for pet parents and their companions. You will engage with customers, process sales, and maintain a clean, organized store.

This role emphasizes helping others, learning about pet care, and working with a team in a fast-paced setting. Flexible availability, including evenings and weekends, is required.