Pet Care Center Associate — Help Pets Live Their Best

Petco; Palm Desert (CA); On-site; USD 19,000 - 30,000; Full time

Job summary

Petco is seeking a Sales Associate to welcome pet parents and help them find the right products and services in our Pet Care Center retail environment.

You’ll engage customers, share product knowledge, and uphold health and safety standards while supporting a fast-paced team that delivers outstanding service. Flexibility to work evenings, weekends, and holidays is appreciated as we help pets live their best lives.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.

Skills

Retail experience

Customer service

Cash handling

Communication

Teamwork

Multitask

Detail-oriented

Animal care interest

Job description

Petco is seeking a Sales Associate to welcome pet parents and help them find the right products and services in our Pet Care Center retail environment.

You’ll engage customers, share product knowledge, and uphold health and safety standards while supporting a fast-paced team that delivers outstanding service. Flexibility to work evenings, weekends, and holidays is appreciated as we help pets live their best lives.