Pet Care Center Assistant Manager — Lead & Grow

Petco Animal Supplies, Inc.; Clarksville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Petco Animal Supplies, Inc. in Clarksville, TN is seeking an Assistant Manager to lead a Pet Care Center floor, coach partners, and deliver outstanding customer experiences while upholding Petco standards.

You’ll step in for the General Manager as needed, drive sales and operations, hire and train staff, ensure safety and animal care, and help grow a collaborative, service-oriented team. This full-time role requires flexibility for evenings and weekends and offers hands-on leadership development

Qualifications

• 2+ years of retail experience, including supervisory or management experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.
• Passion for animals and knowledge of pet care strongly preferred.

Responsibilities

• Lead store partners to deliver outstanding service and build customer loyalty.
• Support hiring, onboarding, training, and ongoing development of store partners.
• Provide timely coaching, feedback, and recognition to strengthen performance and engagement.
• Maintain a clean, organized, and visually appealing store that reflects Petco’s brand and values.
• Assist with inventory control, merchandising execution, and promotional events.
• Step into leadership responsibilities and decision-making in the absence of the General Manager.
• Resolve escalated customer concerns quickly and professionally.

Skills

Retail leadership

Team motivation

Problem solving

Communication

POS proficiency

Pet care knowledge

Job description

Petco Animal Supplies, Inc. in Clarksville, TN is seeking an Assistant Manager to lead a Pet Care Center floor, coach partners, and deliver outstanding customer experiences while upholding Petco standards.

You’ll step in for the General Manager as needed, drive sales and operations, hire and train staff, ensure safety and animal care, and help grow a collaborative, service-oriented team. This full-time role requires flexibility for evenings and weekends and offers hands-on leadership development