Pet Care Assistant

A Caring Doctor (Minnesota), P.A.; Papillion (NE); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

401(k) and Roth match

Paid Time Off and Holidays

Mental Health Resources

Life Insurance

Short/Long-Term Disability

Job summary

Banfield is seeking a Pet Care Assistant to support the veterinary team in delivering high-quality care for pets in a busy clinic. You will prepare exam rooms, assist during exams, run basic tests, and care for hospitalized animals, while upholding hospital protocols and the company values that prioritize pet wellbeing and client service.

Strong communication, organizational skills, and a positive team mindset are essential, with a high school diploma preferred and willingness to work weekends

Qualifications

• High school diploma preferred and 18+ for certain duties.
• Ability to lift up to 50 pounds and stand for long periods.
• Comfortable working with all types of pets and handling them as needed.
• Experience in customer service is preferred but not required.
• Willingness to work weekends, evenings, and extra hours.

Responsibilities

• Prepare exam rooms and supplies for pet treatments.
• Assist veterinarians and technicians during exams and procedures by holding or restraining pets.
• Run basic lab tests as allowed by state rules.
• Care for hospitalized pets by feeding, walking, and cleaning them and their cages.
• Bathe pets when needed for medical reasons.
• Clean surgical areas, instruments, and maintain hospital cleanliness.
• Help other team members as needed.
• Follow hospital protocols and company values.

Skills

Good communication

Customer service

Multitask

Attention to detail

Computer skills

Team player

Flexible

Stress management

Education

High school diploma preferred

Job description

Position Description

Pet Care Assistant. Job Purpose: Support the veterinary team to provide the best care for pets.

Key Responsibilities

• Prepare exam rooms and supplies for pet treatments.
• Assist veterinarians and technicians during exams and procedures by holding or restraining pets.
• Run basic lab tests (like heartworm or feline leukemia tests) as allowed by state rules.
• Care for hospitalized pets by feeding, walking, and cleaning them and their cages.
• Bathe pets when needed for medical reasons.
• Clean surgical areas, instruments, and maintain overall hospital cleanliness (laundry, dishes, mopping, trash, etc.).
• Help other team members as needed.
• Follow hospital protocols and company values.

Skills and Qualities Needed

• Good communication and customer service skills.
• Ability to multitask and stay organized.
• Problem-solving skills and attention to detail.
• Comfortable using computers and basic math.
• Positive attitude, integrity, and willingness to help others.
• Able to work independently and as part of a team.
• Flexible and able to handle stressful situations.

Requirements

• High school diploma preferred.
• At least 18 years old (for certain duties).
• One year of related experience preferred, especially in customer service.
• Able to lift up to 50 pounds and work on your feet for long periods.
• Comfortable working with all types of pets.
• Willing to work weekends, evenings, and extra hours if needed.

Work Environment

Busy, sometimes noisy, and involves handling animals that may bite or scratch. Exposure to cleaning chemicals, medications, and sometimes radiation (for x-rays).

Company Values

Quality, Responsibility, Mutual Benefit, Efficiency, and Freedom.

Pay Range

The pay range for this role is $15.00 - $16.44 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
• Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
• Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.
• Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.
• Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
• Company-Paid Short-and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.
• Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
• Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
• Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
• Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.
• Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.
• Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
• Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
• Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.
• Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.
• Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.
• Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.
• Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.
• Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.
• Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

About Us

Banfield is a community of caring people marked by a diversity of thought, background and approach. Together, we’re bonded by a commitment to our purpose: A BETTER WORLD FOR PETS. Our pledge is to create an inclusive environment where associates can be themselves, so that we can find value in our differences. And we know that’s best achieved by upholding the health and well-being of our associates. bwelcome bfamily bhere