Pet Care Advisor - Sales & Pet Wellness

Petco; Berlin (VT); On-site; USD 17,000 - 27,000; Full time

Job summary

Petco is seeking a Sales Associate to be at the heart of our Pet Care Center, helping pet parents find the right products and creating a welcoming, safe, and engaging environment. You’ll join a fast-paced, purpose-driven retail team focused on pets and people.

This role emphasizes helpful, knowledgeable service, product education, and teamwork as you support daily sales, merchandising, and customer experiences on the shop floor.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Deliver consistent, courteous, and knowledgeable service.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.

Skills

Customer service

Cash handling

Communication

Multitasking

Attention to detail

Job description

Petco is seeking a Sales Associate to be at the heart of our Pet Care Center, helping pet parents find the right products and creating a welcoming, safe, and engaging environment. You’ll join a fast-paced, purpose-driven retail team focused on pets and people.

This role emphasizes helpful, knowledgeable service, product education, and teamwork as you support daily sales, merchandising, and customer experiences on the shop floor.