Pet Bather

PetSmart; Mansfield (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Paid weekly

Health benefits: medical, dental, vision

401k

Tuition assistance

Associate discounts and perks

Paid time off for fulltime associates

Career pathing

Development opportunities

Job summary

A leading pet care company in Mansfield, Ohio is seeking a Pet Bather who is passionate about animals and customer service. In this role, you will engage with pet parents and their pets, provide grooming services, and maintain store cleanliness. Ideal candidates should demonstrate strong organizational skills, flexibility in their schedule, and the ability to handle pets safely. Benefits include health coverage, 401k, and tuition assistance.

Qualifications

• Ability to maintain composure in stressful situations.
• Strong attention to detail and safety measures.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Engage with pet parents and their pets positively.
• Perform full menu of bath and brush services.
• Ensure a safe environment for associates and pets.

Skills

Proficiency in computer applications

Ability to react under pressure

Flexibility in schedule

Strong organizational skills

Strong written and verbal communication skills

Job description

PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM!

Pet Bather

About Life At PetSmart

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• PetSmart Grooming Academy
• Development opportunities

Job Summary

PetSmart’s Professional Bather (dog bather) is responsible for engaging with pet parents and their pets while providing positive experiences, salon specific services and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness, recommending solutions for pet parents, and pet safety standards.

Essential Responsibilities

• Successful completion of PetSmart’s Splash training and safety certification program.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers their questions and assists with making reservations in the salon.
• Responsible for check-in and check-out procedures.
• Independently performs full menu of bath and brush services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
• Shares additional health and wellness solutions with pet parents based on pet’s needs.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Recommends, informs, and sells merchandise and services.
• Maintains total store cleanliness standards.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

Physical Demands and Work Environment

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

Apply Now

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you!

Additional Information

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is paid on an hourly basis. This position is also eligible for benefits, as described at https://benefits.petsmart.com/us/

Equal Opportunity Employer

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.

Applicant Requirements

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law).

Fair Chance Ordinance

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.