Pet Aftercare Operations Team Member (Full-Time)

Gateway Services Inc.; Northborough (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

401(k) Retirement Savings Plan withemP

Company-paid Life Insurance

Company-paid Long-Term Disability

Paid vacation and company holidays

Paid training and career development

Employee Assistance Program (EAP)

Gateway CarePath emotional wellness

Health Savings Account

Flexible Spending Accounts

Pet Insurance

Employee Discount Marketplace

Job summary

Gateway Services in Northborough, MA is seeking an Operational Team Member to support our pet aftercare operations in a compassionate, detail‑oriented role. You will operate cremation equipment, package remains, and help create memorial keepsakes while working with a supportive team.

This on‑site, full‑time position requires standing, walking, and lifting, with a schedule of Mon‑Fri 1pm–10pm. No prior industry experience is required as we provide training and pursue a meaningful career helping

Qualifications

• Ability to perform physical work and stand for long periods.
• Attention to detail and accuracy in handling remains and orders.
• Able to work as part of a team in a compassionate environment.

Responsibilities

• Operate cremation equipment following established procedures.
• Process and package cremated remains with accuracy and care.
• Create memorial products such as paw prints and keepsakes.
• Perform quality checks to ensure every order is completed correctly.
• Maintain a clean, safe and organized work environment.
• Work with teammates to meet daily production goals.

Skills

Attention to detail

Teamwork

Dependable

Safety procedures

Physical stamina

Job description

Gateway Services in Northborough, MA is seeking an Operational Team Member to support our pet aftercare operations in a compassionate, detail‑oriented role. You will operate cremation equipment, package remains, and help create memorial keepsakes while working with a supportive team.

This on‑site, full‑time position requires standing, walking, and lifting, with a schedule of Mon‑Fri 1pm–10pm. No prior industry experience is required as we provide training and pursue a meaningful career helping