Pest Technician - Johnson City

Massey Services, Inc.; Johnson City (TN); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Paid Life Insurance

Vacation - Holidays - Sick Days

Short & Long Term Disability

401(k) Retirement Plan with company

Tuition Reimbursement Program

Job summary

Massey Services, Inc. in Orlando, FL, is seeking a Customer Service Specialist to manage the overall experience of our customers. You will communicate clearly, document required paperwork accurately, and tailor service plans to meet each client's needs.

The ideal candidate has a can-do attitude, strong work ethic, and thrives in a fast-paced environment. We offer a robust benefits package and opportunities for growth within a family of service companies.

Qualifications

• Must have strong verbal and written communication skills.
• Valid driver\'s license and clean driving record.
• Background checks completed on all candidates.

Responsibilities

• Ensure total customer satisfaction by managing the overall customer experience.
• Prepare and complete required paperwork accurately and timely.
• Recommend customized service plans based on customer needs.
• Maintain professional communication with customers and internal teams.

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

Compensation:

$52,000 - $62,000

Compensation Plan:

• Medical, Dental, and Vision
• Paid Life Insurance
• Vacation - Holidays - Sick Days
• Short & Long Term Disability
• 401(k) Retirement Plan with company match
• Tuition Reimbursement Program
• And much more

Position Summary:

Ideal candidate will possess a "can do" attitude with strong work ethic and must be adept to work in a fast paced environment. Strong verbal and written communication skills. Is responsible for the overall experience of our customers. Must be a Strong communicator and provide accurate & timely completion of required paperwork. Compares and evaluates possible customer service solutions and recommends a customized service plan that best meet their needs. We are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a passion for:"Total Customer Satisfaction"

Requirements:

• High School Diploma or Equivalent (GED)
• Valid Driver's License and Clean Driving Record
• Background checks completed on all candidates considered for hire

Massey Service is an Equal Opportunity and Drug Free Workplace