Pest Technician - Cleveland

masseyservices; Cleveland (TN); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Life Insurance

Vacation - Holidays - Sick Days

Short & Long Term Disability

401(k) with company match

Tuition Reimbursement

Job summary

Massey Services is seeking a customer-service focused professional in the Tennessee/Cleveland region to ensure outstanding customer experiences. You will handle inquiries and help coordinate service plans, delivering accurate paperwork and timely updates to customers in a fast-paced setting.

The role requires a strong work ethic, a can-do attitude, and clear written and verbal communication. Massey Services is an Equal Opportunity employer with comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Valid Driver's License with clean driving record.
• Background checks completed on all candidates considered for hire.

Responsibilities

• Manage overall customer experience with a strong emphasis on accuracy and timely paperwork.
• Recommend customized service plans that meet customer needs.
• Communicate effectively in a fast-paced, relay feedback to team to ensure high satisfaction.

Skills

Customer service

Communication skills

Can do attitude

Education

High School Diploma or GED

Job description

Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

Massey Services will be the leader in providing an environmentally responsible and superior service. Our Company will grow by adhering to the highest standards of performance and professionalism.

Compensation: $52,000 - $62,000

Compensation Plan

• Medical, Dental, and Vision
• Paid Life Insurance
• Vacation - Holidays - Sick Days
• Short & Long Term Disability
• 401(k) Retirement Plan with company match
• Tuition Reimbursement Program
• And much more

Position Summary

Ideal candidate will possess a "can do" attitude with strong work ethic and must be adept to work in a fast paced environment. Strong verbal and written communication skills. Is responsible for the overall experience of our customers. Must be a Strong communicator and provide accurate & timely completion of required paperwork. Compares and evaluates possible customer service solutions and recommends a customized service plan that best meet their needs. We are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a passion for: "Total Customer Satisfaction"

Requirements

• High School Diploma or Equivalent (GED)
• Valid Driver's License and Clean Driving Record
• Background checks completed on all candidates considered for hire

Massey Service is an Equal Opportunity and Drug Free Workplace