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Massey Services in Orlando, Florida seeks a customer-focused professional to manage the overall customer experience. You will communicate clearly, complete required paperwork accurately, and help tailor service plans to fit each customer’s needs.
The role emphasizes strong verbal and written communication in a fast-paced environment, with a commitment to customer satisfaction and teamwork across our service centers.
Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.
Massey Services will be the leader in providing an environmentally responsible and superior service. Our Company will grow by adhering to the highest standards of performance and professionalism.
Ideal candidate will possess a \"can do\" attitude with strong work ethic and must be adept to work in a fast paced environment. Strong verbal and written communication skills. Is responsible for the overall experience of our customers. Must be a Strong communicator and provide accurate & timely completion of required paperwork. Compares and evaluates possible customer service solutions and recommends a customized service plan that best meet their needs. We are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a passion for:
\"Total Customer Satisfaction\"
Massey Service is an Equal Opportunity and Drug Free Workplace