Pest Prevention Specialist – Customer-Focused Tech

Massey Services, Inc.; Saint Augustine (FL); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Paid Life Insurance

Vacation - Holidays - Sick Days

Short & Long Term Disability

401(k) Retirement Plan with company

Tuition Reimbursement Program

And much more

Job summary

Massey Services, Inc. in Florida is seeking a dedicated Customer Service Representative to own the customer experience from first contact through service completion. You will communicate clearly, assess customer needs, and tailor service plans to fit each home or business.

You’ll ensure required paperwork is completed accurately and on time while upholding Massey’s standards of professionalism. Ideal candidates have a high school diploma or GED, a valid driver's license with a clean record, and

Qualifications

• Strong verbal and written communication skills.
• Experience delivering excellent customer service.
• Ability to assess customer needs and tailor service plans.

Responsibilities

• Own the overall customer experience from first contact to service completion.
• Provide clear communication and recommend customized service plans.
• Ensure accurate and timely completion of required paperwork.
• Collaborate with team to ensure a top-quality customer experience.

Skills

Communication skills

Customer service

Education

High School Diploma or GED

Job description

Massey Services, Inc. in Florida is seeking a dedicated Customer Service Representative to own the customer experience from first contact through service completion. You will communicate clearly, assess customer needs, and tailor service plans to fit each home or business.

You’ll ensure required paperwork is completed accurately and on time while upholding Massey’s standards of professionalism. Ideal candidates have a high school diploma or GED, a valid driver's license with a clean record, and