Pest Control Service Technician - Customer Focused

The Shield Co Management, LLC; Shorewood (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Paid sick leave

Paid vacation

10 company-paid holidays

Medical, dental, and vision

401(k) with company match

Employee Assistance Program (EAP)

Employee discounts on pest control

Job summary

EcoShield Pest Solutions is hiring a Service Technician in Illinois to deliver proactive pest control during scheduled maintenance, inspect properties, and build lasting customer relationships. You’ll explain treatments, maintain records, and coordinate with the office to ensure satisfaction and service quality.

We offer weekly pay, paid sick and vacation time, 10 company holidays, comprehensive benefits (medical, dental, vision), a 401(k) with match, EAP access, and employee discounts.

Qualifications

• 1+ years of customer service experience.
• Must be 21 years of age or older.
• Possesses a valid driver’s license and have 3+ consecutive years of driving history.
• Earn and maintain state-required pest control training and licensing if applicable (provided).

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend solutions to address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Skills

Customer service experience

Communication skills

Tools

Driver's license

3+ years driving history

Job description

EcoShield Pest Solutions is hiring a Service Technician in Illinois to deliver proactive pest control during scheduled maintenance, inspect properties, and build lasting customer relationships. You’ll explain treatments, maintain records, and coordinate with the office to ensure satisfaction and service quality.

We offer weekly pay, paid sick and vacation time, 10 company holidays, comprehensive benefits (medical, dental, vision), a 401(k) with match, EAP access, and employee discounts.