Pest Control Office Specialist

Cleardefensepest; Richmond (VA); On-site; USD 38,700 - 47,300; Full time

Benefits offered by this job

Health Benefits

Paid Holidays

PTO

401K (matching)

Financial wellness coaching

Continued education and certifications

Tuition reimbursement for qualified individuals

Job summary

A growing pest control company in Richmond is seeking an Operations Specialist to enhance customer service and operational efficiency. The role offers opportunities for advancement, a supportive team atmosphere, and a strong emphasis on personal and professional development. Candidates should possess strong customer service and organizational skills. Competitive salary starting at $43,000 with commission and bonuses.

Qualifications

• Ability to approach daily interactions with positivity and grace.
• Meticulous attention to detail and notation.
• Able to task switch effectively and efficiently.

Responsibilities

• Sell pest control services to new customers and help grow the company.
• Maintain quality assurance protocols and assist with office administration.
• Ensure operational activities remain on time and up to quality standards.

Skills

Customer service skills via phone, text, and email communications

Organizational skills

Attention to detail

Ability to prioritize responsibilities

Task switching

Job description

Since 2013, ClearDefense Pest Control has been growing consistently and at an impressive rate, opening in 23 locations. If you are looking to join a team that is purpose driven with a focus on people, ClearDefense Pest Control is an ideal place for you! In addition to working in a high energy, fast-paced environment alongside others like yourself, you will have tremendous opportunities for advancement within the company.

Career-minded individuals who are seeking personal and professional progress are ideal for this role! In the Operations Specialist position, you will be developed both personally and professionally as part of a driven team pursuing innovation and growth!

The company culture at ClearDefense Pest Control is centered on customer service and the success of our employees!

Overview

• Opportunity for growth into management
• Customer service centered
• Diverse role in a fast-paced environment
• Help manage and maintain customer accounts and scheduling
• Massive opportunity to earn sales commission

Objectives of this Role

• Actively pursue strategic and operational objectives
• Sell pest control services to new customers and help grow the company
• Maintain constant communication with management, staff, and customers to ensure proper operations of the organization
• Maintain quality assurance protocols and assist with office administration
• Adhere to and maintain existing organizational processes and procedures
• Ensure operational activities remain on time and up to quality standards
• Process and audit accounts receivable

Skills and Qualifications

• Ability to prioritize responsibilities and diverse workload
• Extraordinary customer service skills via phone, text, and email communications
• Meticulous attention to detail and notation
• Ability to approach daily interactions with positivity and grace
• Able to task switch effectively and efficiently
• Excellent organizational skills

Compensation

• Salary starting at $43,000
• Great commission and bonus opportunities

Perks of the role

• Health Benefits
• Paid Holidays
• PTO
• 401K (matching)
• Financial wellness coaching
• Continued education and certifications
• Tuition reimbursement for qualified individuals

Job Type

• Full-Time

Above all, Our Operations Specialist will need a confident knowledge of our company’s services, systems, and true passion for customer service. This knowledge will be acquired through continued training and coaching.

ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.