Personnel Employment Assistant - Boston, MA

Serco; Boston (MA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health and Welfare benefits

401(k) plan

Tuition reimbursement

Life insurance

Disability coverage

Parental leave

Job summary

Serco is hiring a General Clerk to support the Navy Recruiting Command in Boston, MA. The role requires obtaining a DoW Secret security clearance and involves performing a range of administrative duties to support officers and recruiters.

The position pays $22.63/hour with an additional $5.09/hour for Health and Welfare benefits, and includes standard benefits under the contract. Some travel (up to 10%) is required.

Qualifications

• Ability to obtain DoW Secret security clearance.
• High School Diploma or GED.
• 1 year of relevant experience.
• 10% travel required.
• Proficiency in Microsoft Office 2010 suite is desired.

Responsibilities

• Provide administrative services to type, edit, and distribute a wide variety of correspondence.
• Prepare personal awards and engraving on plaques per SOPs.
• Answer and direct incoming calls and visitors.
• Schedule and plan meetings and conference calls.
• Liaise with staff, applicants and the public daily.
• Maintain filing systems for applicant files and other materials.
• Assist with distribution, photocopying, faxing, mailing, and routine correspondence.
• Compile data for monthly/quarterly/annual reports.
• Verify applicant enlistment paperwork and update documents in secure systems.
• Organize and present statistical information on applicants, goals, and analyses.
• Prepare reports for Program Managers noting issues, delays, or costs.

Skills

Administrative support

Communication

Education

High School Diploma or GED

Tools

Microsoft Office 2010

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Access

Microsoft PowerPoint

Microsoft Visio

Microsoft SharePoint Workspace

Job description

Position Description & Qualifications

If you love engaging in high profile administrative projects, then this position is for you! Serco is hiring a dynamic General Clerk to support the Navy Recruiting Command in Boston, MA.

Must be able to obtain a U.S. Department of War (DoW) Secret security clearance.

Serco supports the Navy Recruiting Command with recruiting the best quality men and women from the diverse population of our country and focus on the productive outcomes required by executing best business practices and maintaining an effective, motivated, integrated active and reserve recruiting force.

The hourly pay rate for this position is $22.63/hour, plus an additional $5.09/hour for Health and Welfare (H&W) paid toward employment benefits

As a Personnel Employment Assistant, you will:

• Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures.
• Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures.
• Answer and direct incoming telephone calls and visitors.
• Schedule and plan meetings/appointments as required, including conference calls.
• Liaise with staff members, applicants and the general public on a daily basis.
• Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures.
• Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed.
• Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports.
• Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and updating applicant enlistment documents using secure automated personnel data systems as needed.
• Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs.
• Prepare reports for Program Managers and higher-level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives.
• Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs.

To be successful in this role, you will have:

• Ability to obtain DoW Secret security clearance.
• High School Diploma or GED.
• 1 year of relevant experience.
• 10% travel required.

Additional desired experience and skills:

• High proficiency in the entire Microsoft Office 2010 suite of software applications to include Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, Microsoft Visio, and Microsoft SharePoint Workspace.
• Experience editing and formatting documents in accordance with SECNAV awards instruction and Navy Correspondence Manual.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: [e-mail] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The hourly amount for this position can be found at the top of this posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination (WD). The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits – Comprehensible benefits for full-time employees (part-time members receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or Service Contract Labor Standards.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.