Future Opening: Personal Training Manager
Job Summary:
The Head Coach (HC) ensures that the club delivers a high quality fitness experience to all members.
- Responsible for communicating and upholding company standards and leading by example.
- Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness.
- Hires, trains and develops a strong team of Personal Trainers.
- Responsible for the successful attainment of department targets, including revenue and …
- Is the point of reference for fitness expertise within the club.
Span of Control / Organizational Relationship / People Management
Job Scope: 1 club
This position directly reports to the General Manager and Assistant General Manager.
This position directly manages the following positions inside the club:
- Assistant Head Coach (if club size warrants)
- Personal Trainers
The Head Coach is responsible for performing the following activities for the club:
Staffing and Development [40% of time]
- Maintain a fully engaged and high performing fitness team that aligns with company values and goals.
- Hire, develop and manage performance of qualified Personal Trainers.
- Train & develop Membership Counselors regarding fitness and supplementation presentations, emphasizing the impact of these on membership retention.
- Conduct weekly (or as needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals.
- Offer career growth and advancement opportunities as warranted.
- Manage the Personal Trainer schedule including staying within budgeted non-session hours as submitted to and approved by the GM.
- Mediates club employee relations matters for all club fitness employees.
- Discipline staff under the guidance of your direct supervisor.
Fitness Management [40% of time]
- Ensure that all Crunch Coaches are delivering high quality programs to their clients.
- Develop weekly work schedules for fitness staff.
- Ensure that staff properly records their Time & Labor, complies with Time and Labor guidelines, and manages overtime in accordance with company guidelines.
- Provide member service and support related to fitness servicing issues.
- Assist members and encourage their involvement in fitness services; ensure accurate administration of Personal Training including use of dotFIT, measurement tracking, workout programs, etc.
- Responsible for achieving monthly, quarterly and yearly revenue objectives set forth by the Company with regards to CPT and Supplements.
- Train and develop new Crunch Coaches.
- Regularly train staff on industry updates and teach Crunch Coaches to be continually successful to ensure that all clients are trained professionally.
Sales and Service [20% of time: club specific]
Participate and provide direct execution support in the fitness area.
QUALIFICATIONS
- Knowledge of Crunch Certified Personal Training Program including program software (dotFIT, Google Calendar, MASS).
- Knowledge of Personal Training technique and program design.
- Must be able to adjust and operate all club equipment.
- Experience in coaching/motivating groups.
- Strong interpersonal & communication skills; able to generate, maintain & demonstrate a friendly, enthusiastic & positive attitude.
- Possesses a strong member service focus.
- Responds professionally to requests and inquiries from guests, members and staff.
Education Level: High School Diploma or GED required.
Preferred: Bachelor’s Degree.
Current Cardiopulmonary Resuscitation (CPR) required.
Certifications (One or more of the following certifications)
- American College of Sports Medicine (ACSM): Certified Personal Trainer, Health Fitness Specialist
- American Council on Exercise (ACE): Personal Trainer Certification
- The Cooper Institute: Personal Trainer Certification
- International Fitness Professionals Association (IFPA): Personal Fitness Trainer Certification
- National Academy of Sports Medicine (NASM): Certified Personal Trainer, Performance Enhancement Specialist (PES)
- National Exercise and Sports Trainers Association (NESTA): Personal Fitness Trainer Certification
- National Federation of Professional Trainers (NFPT): Personal Trainer Certification
- National Strength and Conditioning Association (NSCA): Certified Personal Trainer, Certified Strength and Conditioning Specialist (CSCS)
Experience: 1-2 years as a Personal Trainer/Crunch Coach preferred.
Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees.
Physical Requirements
- Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public.
- Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures.
- Regularly required to lift up to 50 pounds.
- Travel: Must be able to travel by car and airplane up to 5% of the time.
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state‑of‑the‑art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Benefits
- Free Membership
- Employee Discount
- Paid Time Off
- Health Benefits for Full‑Time Employees