Personal Training Director

Crunch Fitness; Houston (TX); On-site; USD 75,000 - 120,000; Full time

Job summary

Crunch Fitness in Westchase, Houston is seeking a Personal Training Director to lead the Personal Training department and ensure an exceptional fitness experience for all members. You will hire, train and develop a team of Personal Trainers and drive revenue and member retention.

The PTD will manage scheduling, Time & Labor, and compliance with company standards, while coaching staff and delivering high-quality programs to clients daily.

Qualifications

• High school diploma or GED; legal eligibility to work in the U.S.
• Experience leading a fitness or Personal Training team and hitting revenue targets.
• Strong leadership, communication and customer service abilities.

Responsibilities

• Hire, train and develop Personal Trainers within budgeted hours.
• Develop weekly schedules and manage Time & Labor.
• Drive monthly/quarterly/yearly revenue objectives for fitness services and supplements.
• Provide member service and support related to fitness servicing issues.
• Lead staff meetings, coach leaders and ensure high‑quality training.
• Maintain positive, professional client interactions and service standards.

Skills

Leadership

Staff development

Training

Scheduling

Time & Labor

Customer service

Communication

Education

High school diploma or GED

Tools

dotFIT

ABC/Datatrak

Crunch-U

VFP

Styku

Job description

The Personal Training Director is the leader of the Personal Training department at a Crunch Facility. The PTD ensures that the club delivers an exceptional fitness experience to all members and clients. Responsible for communicating and upholding company standards and leading by example, the PTD will ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness. The PTD will hire, train and develop a strong team of Personal Trainer and will be responsible for the successful attainment of department targets, including revenue and member retention.

STAFFING AND DEVELOPMENT [40% OF TIME]

• Hire develop and manage performance of qualified Personal Trainers
• Train & develop Membership other staff as needed regarding fitness and supplementation presentations, emphasizing the impact of these on membership retention
• Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals. Offer career growth and advancement opportunities as warranted
• Manage the Personal Trainer schedule including staying within budgeted non-session hours as submitted to and approved by the General Manger.
• Mediates club employee relations matters for all club fitness employees
• Discipline staff under the guidance of your direct supervisor

FITNESS MANAGEMENT [40% OF TIME]

• Ensure that all Personal Trainers are delivering high quality programs to their clients
• Develop weekly work schedules for fitness staff. Ensure that staff properly records their Time & Labor
• Ensure that staff comply with Time and Labor guidelines, and manage overtime in accordance with company guidelines.
• Provide member service and support related to fitness servicing issues.
• Assist members and encourage their involvement in fitness services.
• Responsible for achieving monthly, quarterly and yearly revenue objectives set forth by the Company with regards to Fitness services and Supplements
• Hire, Train and develop new Personal Trainers
• Regularly train staff on industry updates and teach Personal Trainers to be continually successful and ensure that all clients are trained professionally

SALES AND SERVICE [20% OF TIME: CLUB SPECIFIC]

• Knowledge of Crunch Certified Fitness Program including program software (dotFIT, ABC/ Datatrak, Crunch-U, VFP, Styku, Where applicable). Knowledge of Fitness technique and program design.
• Must be able to adjust and operate all club equipment.
• Experience in coaching/motivating groups.
• Strong Leadership, interpersonal & communication skills.
• Able to generate, maintain & demonstrate a friendly, enthusiastic & positive attitude.
• Possesses a strong member service focus.
• Responds professionally to requests and inquires from guests, members and staff.

Position Requirements

• All applicants must possess a high school diploma or equivalent (e.g., GED). This requirement is in place to ensure that all employees have the basic level of education necessary to perform the duties of their roles effectively.
• To be eligible for employment at Fitness Ventures LLC applicants must be at least 18 years of age. This policy ensures compliance with applicable laws and helps maintain a safe and productive work environment.
• All applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment. If an applicant's eligibility changes at any time, the applicant must notify Fitness Ventures LLC immediately. Applicants must also provide proof of eligibility to work in the U.S. including the required documentation for e-Verification.

Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Full-Time/Part-Time Full-Time

Location Westchase

About the Organization Fitness Ventures LLC is a development company, owning CRUNCH Fitness franchise locations and territories throughout the United States that are hugely successful and provide the communities they serve with all of the amenities of a much more expensive club-and a warm friendly environment that is hard to find in the majority of fitness clubs in North America. The CRUNCH brand was established and opened the first CRUNCH location in NYC on June 11th,1989. Much has changed from those early days -but the one thing that has remained in tact is the mission that CRUNCH established from early on. At the core of creating the right atmosphere is our No Judgments Philosophy.

This position is currently accepting applications.