Personal Training Coordinator

Ymc; Chesapeake (VA); On-site; USD 52,000 - 70,000; Full time

Job summary

The YMCA of South Hampton Roads is seeking a Personal Training Coordinator to lead the day-to-day operations of the personal training department, coach trainers, manage client engagement and scheduling, and ensure an exceptional member experience aligned with the YMCA’s mission.

This role actively drives personal training revenue, supports staff in reaching performance goals, and promotes accountability, teamwork, and continuous improvement while upholding the YMCA values and standards of

Qualifications

• Minimum of 3 years’ experience in a related field; YMCA experience preferred.
• Minimum of 2 years’ supervisory experience.
• Nationally recognized fitness certifications required (ACE, AFAA, NASM, ACSM, etc).
• Certification of CPR/First Aid/AED/O2.
• Complete and maintain required training to include New Employee Orientation, Bloodborne Pathogens, CAP, and Sexual Harassment annually.
• Satisfactory completion of a criminal background check.

Responsibilities

• Oversee daily operations of the Personal Training program.
• Coach and develop trainers; manage client engagement and scheduling.
• Ensure an excellent member experience aligned with mission and standards.
• Promote fundraising efforts and staff meetings.
• Maintain communication between staff and leadership.
• Lead in emergencies and uphold safety policies.
• Schedule and organize Personal Training events and programs.

Skills

Team leadership

Staff training

Employee supervision

Customer service

Communication

Education

ACE/AFAA/NASM/ACSM fitness certifications

CPR/First Aid/AED/O2 certification

Job description

OUR CULTURE

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.

Description

Elevate your career in fitness leadership as the Personal Training Coordinator at the YMCA of South Hampton Roads. Lead a team of dedicated trainers and shape the future of fitness within our community-focused organization. Drive innovation and excellence in programming while fostering a culture of growth and support. With access to cutting-edge resources and a passion for making a difference, this role offers an unparalleled opportunity to inspire and empower others. Join us in our mission to transform lives through fitness – and lead the way!

Position Summary

The Personal Training Coordinator is responsible for leading the day-to-day operations of the YMCA’s personal training department. This role supports the growth of the program by coaching and developing trainers, managing client engagement and scheduling systems, and ensuring an exceptional member experience that aligns with the YMCA’s mission and standards of excellence.

The coordinator actively drives personal training revenue, supports staff in reaching performance goals, and promotes a culture of accountability, connection, and continuous improvement. They serve as both a leader and role model—maintaining an active training schedule while fostering teamwork, professionalism, and a results-driven environment among the personal training team.

Essential Functions:

• Support the mission, vision and goals of the YMCA.
• Promote a professional work environment through character development by modeling the values of caring, honesty, respect and responsibility.
• Lead in a manner that advances our cause to strengthen the foundations of community through programs that focus on youth development, healthy living and social responsibility.
• Assist in supervising, training and scheduling of personal trainers.
• Oversee the implementation of the daily operations of the Personal Training program.
• Responsible for updating and maintaining the communication between staff and leadership.
• Assist in planning and conducting staff meetings. Attend all staff meetings and training as scheduled.
• Act as a leader in emergency situations. Report any accidents or incidents according to the Emergency Action Plan. Ensure all members, guests, and program participants are in a safe environment and actively follow the branch Emergency Action Plan).
• Promote and participate in YMCA fundraising efforts.
• Assist in organizing, planning, promoting and scheduling Personal Training events and special programs.
• Maintain knowledge of current trends and developments in the field of health, fitness and wellness programming.
• Manage personal trainer's client's records.
• Carry out other related duties as deemed necessary by the Fitness Department and Family Center operations to ensure an excellent member experience.
• Train a specified number of clients per week, as agreed upon with the Executive Director.

Supervisory Responsibilities:

• Carry out supervisory responsibilities in accordance with the YMCA’s policies.
• Responsibilities include assisting in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Leadership Competencies

• Communication and Influence
• Developing Self and Others
• Engaging Community

Requirements

• Minimum of 3 years’ experience in a related field; YMCA experience preferred.
• Minimum of 2 years’ supervisory experience.
• Nationally recognized (ACE, AFAA, NASM, ACSM, etc) fitness certifications required
• Certification of CPR/First Aid/AED/O2.
• Complete and maintain required training to include but not limited to: New Employee Orientation, Bloodborne Pathogens, Child Abuse Prevention (CAP), and Sexual Harassment upon hire and annually thereafter.
• Satisfactory completion of a criminal background check.

Working Conditions

• Requires a person of maturity and good judgment, who can independently manage defined territory
• Requires the ability to exercise appropriate independent judgment, to assess facts and issues, and make non-routine decisions regarding day-to-day operational problems and issues
• Requires effective team-building and team leadership skills
• Must maintain cooperative, functional relationships with the senior leadership team, peers, and subordinates
• Must maintain a positive, energetic attitude toward YMCA work, goals, and values
• Performs the duties of direct reports as needed

Physical Demands

• Walk, stand, kneel, and stoop
• Maintain continuous operations requiring attention to detail and multi-tasking
• Must be able to lift, pull and move up to 50 pounds
• Must be able to stand or sit for long periods of time
• Must be physically able to successfully complete required certifications

Background Checks

An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position. They may include criminal background and reference checks, E-Verify, drug test, driver’s license record, and/or a Child Protective Services Check (CPS). Additional driver’s license check, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position.