Personal Trainer

24 Hour Fitness; Castro Valley (CA); On-site; USD 19,843 - 28,262; Full time

Benefits offered by this job

Health coverage

Complimentary club membership

Company-paid life and AD&D insurance

401(k) Savings plan

Job summary

24 Hour Fitness in Castro Valley, CA is seeking a Fitness Coach to deliver high-quality personal and small group training sessions, building client relations and promoting ongoing fitness engagement.

The role emphasizes program design, safety, motivation, and strong customer service to support member retention and new client acquisition in a fast-paced club environment.

Qualifications

• High School Diploma or GED required.
• CPR and AED certifications required.
• Degree in a related field or current certification through at least one nationally accredited industry association.
• Specialized fitness credentials preferred or equivalent work experience or education.

Responsibilities

• Design and deliver comprehensive fitness programs based on clients’ goals, including exercise selections, offerings, nutrition guidelines, and promoting a fitness lifestyle.
• Inform clients of fitness tools available to help achieve goals.
• Set expectations and monitor progress with goal setting and follow-up discussions.
• Demonstrate safe and proper exercise techniques to clients.
• Be punctual, prepared, and enthusiastic for every training appointment and group session.
• Meet minimum productivity expectations servicing clients and group sessions.
• Increase group training sessions and attendance by engaging clients across fitness levels.

Skills

Fitness knowledge

Communication

Equipment operation

Exercise variety

Customer service

Education

HS Diploma or GED

CPR/AED certification

Related degree or national certification

Specialized credentials preferred

Job description

FULL-TIME; Part-time
LOCATION: 3839 East Castro Valley Boulevard, Castro Valley CA 94552

Job Summary

The Fitness Coach represents 24 Hour Fitness to members and clients by delivering a positive fitness experience and quality personal and small group training sessions leading to member retention and client acquisition. The Fitness Coach leverages experience and specialized education to deliver premium programming and consultation for clients in person.

Essential Duties & Responsibilities

Service and Train Clients

• Design and deliver comprehensive fitness programs based on clients’ goals that include appropriate exercise selections, varied fitness offerings, general nutrition guidelines, and teaching a fitness lifestyle.
• Inform clients of fitness tools available to assist them in achieving their goals.
• Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow-up discussions, and progress tracking.
• Demonstrate safe and proper exercise techniques to clients.
• Arrive on time, prepared and enthusiastic while being attentive for every training appointment and group session.
• Meet minimum productivity expectations servicing clients and group sessions.
• Increase member group training sessions and attendance through strong teaching skills and the ability to connect with and motivate others across a wide variety of fitness levels.

Service Members and Administration

• Assist in member service activities such as fitness seminars, training days, and deliver a positive fitness experience to members and guests through complimentary fitness assessments.
• Build and generate a strong fitness business through new client acquisition and retention.
• Effectively onboard new members and clients by providing professional recommendations to help acclimate to a fitness lifestyle.
• Coach members on proper use of equipment and exercise techniques.
• Start and finish sessions as scheduled.
• Handle member concerns or direct to appropriate club management.
• Deliver on the Service Promise of Clean, Friendly and Well-Maintained Club by racking weights, performing team cleans and assisting with maintaining a clean and organized club.
• Create, maintain, and regularly update progress for each personal training client, following company guidelines.
• Schedule personal training sessions, other appointments, and administration of time four weeks in advance using company systems.

Organization Relationships

Reports to the General Manager and will interact with all levels of club staff.

Qualifications

Knowledge, Skills & Abilities

• Understand principles of physical fitness and proper exercise technique.
• Communicate clearly and concisely, both verbally and in writing.
• Adjust and operate fitness equipment.
• Perform a variety of exercise routines.
• Demonstrate excellent customer service skills.

Minimum Educational Level/Certifications

• High School Diploma or GED required.
• Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certifications received through in‑person training required.
• Degree in a related field or current certification through at least one nationally accredited industry association.
• Specialized fitness credentials preferred or equivalent work experience or education in a specialized function.

Minimum Work Experience and Qualifications

1+ years of experience as a Personal Trainer or Fitness Coach. Holistic fitness program design and consultation experience preferred, but not required.

Physical Demands & Environmental Conditions

• Must be able to lift 50 lbs.
• Physical effort required for daily duties includes lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking.

Working Environment

While performing the duties of this job the team member is regularly exposed to moving mechanical parts. The noise level in the environment is occasionally loud. Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business.

DISCLAIMER

This job description is intended to describe the general job functions and requirements for this position. It is not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.

Benefits Summary

• Health coverage.
• Company‑paid benefits automatically provided at no cost such as group life and accident insurance.
• Eligibility requirements for each plan based on position, hire and/or service date, and average hours worked.
• Benefit‑eligible team members may also accrue vacation hours.
• All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.

Compensation Summary

• All Employees: Free club membership, Employee Assistance Program (EAP), Basic Group Life and AD&D Insurance ($10,000), and 401(k) Savings and Investment Plan.
• Average of 30 hours or more per week: Medical/Dental/Vision benefits, Paid Time Off, and Sickness Benefits (in addition to the above).
• Pay Range: $17.46 – $17.46.

Functional Group

Fitness