Personal Stylist Support - Customer Experience Champion

Nordstrom; Burlington (MA); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Merchandise discount

Health benefits

Retirement plan

Paid time off

Life insurance

Disability coverage

EAP resources

Job summary

Nordstrom is seeking a Personal Stylist Support to assist sales staff and ensure a seamless shopping experience. You will set up fitting rooms, support team goals, and maintain department presentation while aiding customers with product selection and service.

The role emphasizes strong communication, relationships with customers and coworkers, and the ability to manage multiple tasks in a fast-paced retail environment.

Qualifications

• Demonstrated ability to develop relationships with customers and coworkers.
• Strong organizational and follow-through skills.
• Excellent communication and interpersonal skills.
• Ability to handle customer concerns and prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Support salesperson to perform all aspects of the selling process.
• Set up customer fitting room with merchandise selected by the salesperson.
• Support team goals and build positive relationships.
• Perform daily department maintenance tasks, including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning.

Skills

Customer service

Communication

Relationship-building

Multitasking

Organizational skills

Job description

Nordstrom is seeking a Personal Stylist Support to assist sales staff and ensure a seamless shopping experience. You will set up fitting rooms, support team goals, and maintain department presentation while aiding customers with product selection and service.

The role emphasizes strong communication, relationships with customers and coworkers, and the ability to manage multiple tasks in a fast-paced retail environment.