Personal Stylist & Brand Ambassador

KnitWell Group; Columbia (MD); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community philanthropy

Job summary

KnitWell Group’s Ann Taylor store in Columbia, MD is seeking a Sales Associate to connect with customers and guide their shopping journeys with personalized styling. You’ll keep the floor organized and collaborate with teammates to deliver exceptional experiences.

You’ll apply product knowledge, drive loyalty, and utilize tools to support an omnichannel experience. The role requires hospitality, flexibility, and initiative in a fast-paced retail environment.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer focus

Hospitality mindset

POS system

Technology proficiency

Flexible hours

Tools

Point-of-sale system

Job description

KnitWell Group’s Ann Taylor store in Columbia, MD is seeking a Sales Associate to connect with customers and guide their shopping journeys with personalized styling. You’ll keep the floor organized and collaborate with teammates to deliver exceptional experiences.

You’ll apply product knowledge, drive loyalty, and utilize tools to support an omnichannel experience. The role requires hospitality, flexibility, and initiative in a fast-paced retail environment.