Personal Styling & Customer Experience Pro

Nordstrom, Inc.; Potomac (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement, PA

Life Insurance and Disability

Performance-based incentives/bonuses

Job summary

Nordstrom, Inc. is hiring stylists who act as trusted style advisors, building lasting relationships in-store and online while staying ahead of fashion trends. You will complete Nordstrom’s training and have access to emerging trends, product knowledge, and digital engagement strategies to grow your styling career.

The role leads toward advanced stylist programs and greater earning potential. As a Nordstrom Stylist, you’ll connect with customers through in-person and digital channels, offer

Qualifications

• Customer-focused styling and wardrobe advice across departments.
• Strong communication and relationship-building abilities.
• Willingness to engage customers through digital channels and in-person interactions.
• Entrepreneurial mindset: build a personal business through appointments and digital selling.
• Ability to stay organized and adapt in a fast-paced retail environment.

Responsibilities

• Offer confident, honest feedback to help customers choose pieces that fit their style.
• Use in-store and digital tools to inspire customers and share curated looks.
• Grow sales through outreach and appointment-setting during events and non-event periods.
• Follow up after purchases, invite customers to events, and introduce them to Nordy Club.
• Maintain a clean, organized space and collaborate with colleagues across departments.

Skills

Customer service

Sales

Communication

Interpersonal skills

Time management

Multitasking

Tools

Nordstrom apps

Job description

Nordstrom, Inc. is hiring stylists who act as trusted style advisors, building lasting relationships in-store and online while staying ahead of fashion trends. You will complete Nordstrom’s training and have access to emerging trends, product knowledge, and digital engagement strategies to grow your styling career.

The role leads toward advanced stylist programs and greater earning potential. As a Nordstrom Stylist, you’ll connect with customers through in-person and digital channels, offer