Personal Shopper

Brookshire Grocery Co.; Palestine (TX); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision, dental, prescription coverage

Paid time off

401(k) with company match

Employee discounts

Scholarships and education support

Résumé du poste

Brookshire Grocery Company (BGC) is seeking an order-picking associate to assemble online customer orders with speed and accuracy at our Tyler area store. You will assist customers, ensure products are fresh, and stay up-to-date on ad items and substitutions.

The role requires basic math, cash register familiarity, and a customer‑first approach. Flexible scheduling and the ability to work nights, weekends, and holidays are essential for this position.

Qualifications

• Background in customer service or retail operations preferred.
• Basic food safety and handling knowledge expected.
• Ability to follow guidelines for accuracy and speed.

Responsabilités

• Prepares online orders by selecting items from shelves and organizing for pickup.
• Identifies out-of-stock items, suggests substitutions, and applies advertised specials.
• Ensures checkout totals are accurate by weighing, scanning, and ringing up items.
• Maintains product knowledge and food safety standards for quality and freshness.
• Returns orders to storage and retrieves them for customer pickup as needed.
• Assists customers with questions, substitutions, and order-related concerns.
• Follows tender policies for checks, credits, and coupons.

Connaissances

Cash register basics

Math skills

Food safety knowledge

Produce ripeness knowledge

Communication skills

Attention to detail

Multi-tasking

Adaptability to technology

Flexible scheduling

Safety awareness

Description du poste

At Brookshire Grocery Company (BGC), we’re not just about business‑we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners‑Brookshire’s Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire’s, and Reasor’s‑operating over 215+ stores across Texas, Louisiana, Arkansas, and Oklahoma.

We're all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you'll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s what sets us apart:

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205‑acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Job Summary:

Prepares online customer orders by selecting quality products with speed and accuracy. Provides excellent customer service and remains current on product selection and standards.

Essential Duties and Responsibilities:

• Prepares orders received online by accurately selecting product from shelves and organizing for order pick‑up in a timely manner.
• Identifies item out‑of‑stocks, recommends substitutions of similar value, and promotes advertised specials.
• Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items.
• Remains current on product knowledge and food safety standards to ensure quality and freshness of orders. Places orders in storage at proper food temperature and promptly retrieves from storage prior to customer’s arrival.
• Organizes, bags, and loads orders into customer vehicle.
• Maintains friendly and customer‑service‑oriented attitude by assisting customers with online orders, answering questions, responding to complaints, and providing substitution options.
• Accesses or memorizes product codes and remains familiar with ad and special items.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, etc.
• Takes precaution when handling objects to avoid damage to products, property, etc.
• Maintains safe and sanitary working and shopping environment. Cleans workspace and cash wrap; and spot cleans spills and breakages.
• Uses suggestive selling initiatives to promote product sales.

Knowledge, Skills and Abilities:

• Basic knowledge of cash register.
• Basic mathematical and counting skills.
• Basic knowledge of food quality standards.
• Basic knowledge of temperature and refrigeration standards for selected products.
• Ability to determine ideal ripeness in produce.
• Ability to communicate effectively in written and verbal form with customers and partners. Ability to remain courteous with customers at all times.
• Ability to multi‑task and work in a fast‑paced environment.
• Ability to maintain a high level of accuracy.
• Ability to learn new technology systems, methods and processes.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience and Qualifications:

• Six or more months of related experience or an equivalent combination of education and experience required.
• Minimum of 16 years of age required; 21 years of age required in Louisiana.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• TABC/LACT/AATC certification required where applicable.

Physical Demands:

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to use hands for reaching, touching or handling.
• Continuously required to use fine finger movements (ex. sorting and typing).
• Continuously required to stand or walk.
• Frequently required to talk and hear.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Frequently required to bend, kneel or squat.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Attendance at work is required.

Work Context and Environment:

• Work is generally performed in a retail store.
• Frequently exposed to outside temperatures and weather.
• Occasionally exposed to extreme cold conditions (non‑weather).
• Occasio