Personal Shopper

The Fresh Market; Florida; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

30% Team Member discount

Early Earn Wage Access

401K contribution and company match

Financial Wellness Program

Medical, Dental, Vision Insurance

Personal time off

Discounts on pet insurance and event tickets

Job summary

An established industry player is seeking an outgoing and energetic Personal Shopper to enhance the guest experience. This role involves providing unparalleled service, accurately fulfilling orders, and building relationships with guests to understand their preferences. The ideal candidate will thrive in a dynamic environment, working flexible hours to meet the needs of the store and its guests. Join a team dedicated to making everyday eating extraordinary and enjoy a range of benefits, including a generous discount and access to wellness programs. If you’re passionate about customer service and enjoy a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Experience in retail, grocery, or hospitality environments is essential.
• Strong communication and interpersonal skills are required.

Responsibilities

• Provide exceptional guest service and fulfill orders accurately.
• Assist with payment collection and ensure guest satisfaction.

Skills

Guest service-related experience

Excellent communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

The Fresh Market & You:

Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.

Our added benefits for joining The Fresh Market team:

• Team Member discount of 30%
• Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program
• Personal time off and additional time off purchase plans are available
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

About the Position:

As an outgoing and energetic Personal Shopper within The Fresh Market, you are ensuring the highest service levels are provided to our guests through genuine and positive interactions while masterfully picking their orders, and over time, building relationships with the guests so you can understand their needs and preferences.

What You'll Do:

• Provide unparalleled guest service, constantly striving to delight and surprise our guests.
• Fulfill guest orders with 100% accuracy and within a timely manner.
• Assist with the collection, loading, and acceptance of payment for guest pick-up and delivery orders.
• Consult with guests as needed to ensure complete satisfaction prior to the guest leaving the store.
• Provide assistance with online grocery guests via phone and in-person.

Availability:

To meet the needs of our stores, guests, and teams, this position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.

Qualifications:

• Guest service-related experience in a retail, grocery, or hospitality environment.
• Excellent communication and interpersonal skills.
• Must be at least 18 years of age **except for Alabama, Arkansas, Indiana, Kentucky, and Ohio, must be at least 19 years of age.

We are proud to be an Equal Opportunity Employer:

The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.

Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

The statements in this job posting describe the general nature and level of work expected in this role but are not all-inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties, and skills required.