Personal Property Appraiser I

Guilford County Government; Greensboro (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Guilford County Government seeks a Personal Property Appraiser to perform annual listing and assess personal property for the county, ensuring compliance with NC statutes and department guidelines. The position emphasizes accurate valuation and proper tax bill generation, under general supervision.

The role involves researching tax information, reviewing forms, assisting taxpayers, and maintaining records in property tax systems such as NCVTS, NCPTS, STARS, and CAMA.

Qualifications

• High School Diploma or GED and relevant office experience.
• Must obtain level one Personal Property certification within two years.
• Experience with property listing and assessment processes is preferred.

Responsibilities

• Discusses tax bills and educates public of applicable laws and guidelines that pertain to their specific bill as per NC General Statutes via face to face contact, phone and email.
• Researches tax information for taxpayers.
• Reviews and processes documentation to ensure proper valuation, situs and calculation of applicable taxes on various tax systems.
• Reviews listing forms for changes January to June annually per NC General Statutes.
• Assists with data corrections when reports are run to correct situs and/or determine taxable county for the personal property.

Skills

Office policies

NC Machinery Act

NC Statutes

GIS knowledge

Communication skills

Education

High School Diploma or GED

One year of office support experience

Level one certification in Personal Property (within 2 years)

Tools

NCVTS

NCPTS

STARS

CAMA

Microsoft Office

Alvin

Job description

GENERAL STATEMENT OF DUTIES

Performs annual listing and assessing of all personal property in the county.

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class processes and maintains the records and correspondence which represent the transactions in the personal property section of the tax office. Processes information in a timely manner and ensures applicable laws, policies, procedures and guidelines are used. Assists with assuring tax bills are correct and/or generating manual tax bills. Serves as an appraiser for the listing and assessing of personal property listings for Guilford County in accordance with Chapter 105 of the Machinery Act. Work is performed under general supervision and is evaluated through observation for conformity to establish departmental appraisal standards.

DUTIES AND RESPONSIBLITIES

Essential duties and responsibilities include, but are not limited to:

• Discusses tax bills and educates public of applicable laws and guidelines that pertain to their specific bill as per NC General Statutes via face to face contact, phone and email.
• Researches tax information for taxpayers.
• Reviews and processes documentation to ensure proper valuation, situs and calculation of applicable taxes on various tax systems.
• Processes discoveries, manual bills, county changes, and processes exceptions in various personal property work queues on various tax systems as they relate to registered motor vehicles and personal property (such as watercraft, mobile homes, campers, trailers, unregistered vehicles, etc.)
• Reviews listing forms for changes January to June annually per NC General Statutes.
• Assists with answering questions regarding elderly/disabled, veterans and circuit breaker exemption requests. Assists with questions regarding participant qualification.
• Assist with data corrections when reports are run to correct situs and/or determine taxable county for the personal property.
• Review GIS Data viewer and canvass County for unlisted personal property.
• Performs related work as assigned.

RECRUITMENT STANDARDS

Knowledge, Skills and Abilities

• Considerable knowledge of office policies and procedures.
• Considerable knowledge of NC Machinery Act and the NC General Statutes that pertain to personal property listing and assessing attained by certifications through the NC Department of Revenue and the School of Government.
• Knowledge of office accounting practices and policies.
• Knowledge of School of Government annual tax calendar.
• Considerable skill in utilization of computer and software including specific knowledge of NCVTS (NC Vehicle Tax System), NCPTS (NC Property Tax System), STARS (NC State Registration System), CAMA, Microsoft Office, Microsoft Word and Alvin (NC Wildlife Watercraft System) software programs.
• Ability to obtain historical information upon request using computer data, archived records and historical data.
• Ability to communicate courteously and effectively about tax records and property taxes.
• Working knowledge of GIS land record systems.

MINIMUM QUALIFICATIONS

Personal Property Appraiser:

High School Diploma or GED and one year of office support experience.

Special Qualification: Must be able to obtain level one certification in Personal Property from the NC Department of Revenue within two years of employment.

Personal Property Appraiser I:

High School Diploma or GED and one year of experience in personal property assessment.

Special Qualification:Must be able to obtain level one certification in Personal Property from the NC Department of Revenue within two years of employment.

Personal Property Appraiser II:

High School Diploma or GED and three years of experience in personal property assessment.

Special Qualification:Must have level one certification in Personal Property from the NC Department of Revenue within two years of employment.

A Personal Property Appraiser is able to progress to a Personal Property Appraiser I when the employee has met the minimum qualifications for the Personal Property I level. Personal Property Appraiser I is able to progress to a Personal Property Appraiser II when the employee has met the minimum qualifications for the Personal Property Appraiser II level. In addition, the employee must be at a performance level of “meets expectations” or above.

Physical Demands and Work Conditions

Must be able to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, talking and hearing.

Must be able to perform light work exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects.

Must possess the visual acuity to prepare and analyze data and statistics, operate a computer terminal and use measuring devices.

Driving is Essential

Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business. Motor Vehicle Reports may be verified for valid driver’s license and that the driving record is compatible with the county’s driving criteria.

If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County’s vehicle use policy.

Special Note:

This generic class description gives an overview of the job class, its job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.