Personal Lines Senior Associate Client Representative

World Insurance Associates LLC; Hammonton (NJ); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

World Insurance Associates LLC in New Jersey seeks an insurance support specialist to assist lead service and Client Advisors, maintaining client data in EPIC and processing renewals and endorsements. This role requires the ability to follow established workflows and collaborate with team members to ensure accurate policy information and timely communications.

Ideal candidates have 2+ years in Personal Property and Casualty, a valid Property & Casualty license, and strong MS Office skills.

Qualifications

• Strong written and verbal communication skills.
• HS Diploma or equivalent is required.
• Must hold state Property & Casualty license.

Responsibilities

• Setup and maintain accurate account details, contacts, and policy information in EPIC.
• Process renewals, endorsements, acknowledgments, cancellations and proofs of insurance.
• Attach, organize, and name documents in EPIC.
• Initiate endorsements, proofs of insurance and invoices; leverage templates and forms for client communications.
• Create activities in EPIC and assign to team members.

Skills

Communication skills

Detail-oriented

Organizational skills

Education

HS Diploma or equivalent

Property & Casualty license (state)

Tools

EPIC

MS Office (Excel/Word)

Job description

Company Overview

World Insurance Associates ("World") is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.

Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.

Position Summary

• Works independently, to provide support to lead service and/or Client Advisors, by following established workflows and procedures on routine work. Has substantial understanding of the job and appliescompanypolicies and producers to complete ALL Primary Activities.
• May also be responsible for other responsibilities, as applicable.

Primary Responsibilities

• Setup and maintain accurate account details, contacts, and policy information in EPIC
• Process renewals, endorsement, acknowledgments, cancellations and proofs of insurance
• Attach, organize, and name documents in EPIC
• Initiate endorsements, proofs of insurance and invoicesLeverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change request, etc.
• Create activities in EPIC and assign to applicable team member

Other Responsibilities

• Maypullitems such as MVR, CLUES, Risk Meters, RCE etc.
• Generate and send renewal proofs, if requested
• Document maintenance/retrieval

Work Experience

Preferred

• 2+ years' experience in Personal Property and Casualty

Professional Licenses/Certifications

• Must hold state Property & Casualty insurance license
• Knowledge of Excel, Word, and other MS Office products to include basic formatting
• Knowledge of agency management systems and Carrier sites.
• Possesses a basic understanding of property and casualty coverage.
• Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems.
• Able to meet quality standards and achieve urgent tasks.
• Strong written, oral, and interpersonal communication skills
• Able to follow a well-established and familiar set of activities and/or processes to derive a solution.
• Works to achieve stated objectives and delivers results at the close direction of a senior team member.

Education

• HS Diploma or equivalent

Compensation

This position is located in New Jersey. The base salary for this position at the time of this posting may range from $44,000 to $55,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visithttps://www.worldinsurance.com/careers for more details.

Physical Demands

Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of forcefrequentlyto lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically isrequiredevery day, and walking and standingarerequiredoccasionally.

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

To Executive Search Firms and Staffing Agencies

World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.