Personal Lines Inside Sales Producer

Hub International; Chicago (IL); Remote; USD 26.000 - 37.000; Vollzeit

Benefits dieser Stelle

Health, dental, vision, life, andDis-

Disability insurance

401(k) with company match

Paid time off

Parental leave

Wellbeing program

Zusammenfassung

HUB International is seeking a Personal Lines Inside Sales Producer for a fully remote role. You will manage warm, vetted leads via inbound calls, drive sales, and maintain strong client relationships as part of the HUB Sales team.

The role emphasizes service excellence, using scripts and call flows to meet quality metrics, while offering uncapped commissions and bonuses as part of total compensation.

Qualifikationen

• 1+ year experience in sales or customer service.
• Excellent customer service and communication skills.
• Proficient in computer skills and basic software packages.
• Intermediate to expert computer acumen.
• Acts decisively and demonstrates good judgment.
• Strong oral and written communication skills.

Aufgaben

• Handle lead volume primarily through inbound calls (no cold calling).
• Follow communication scripts, prompts, call flows when handling different topics.
• Meet Quality Assurance Requirements and other key performance metrics.
• Identify customer's need and clarify information for Call Center Agents.
• Seize the opportunity to transfer calls immediately or schedule appointments, where applicable.
• Build sustainable relationships by interacting in a professional and caring manner.
• Keep records of all conversations in our call center database in a comprehensive manner.
• Meet personal, team and site call transfer targets.

Kenntnisse

Inbound sales

Customer service

Communication skills

Computer skills

Time management

Detail oriented

Ausbildung

High school diploma or equivalent

Jobbeschreibung

This position is fully remote

About us:

Powered by HUB International, VIU by HUB is a digital insurance platform built to make finding the right coverage simple, fast, and stress-free. As a dynamic start-up backed by a leading global insurance brokerage, VIU by HUB blends cutting-edge technology with personalized expert guidance. Customers can compare policies, shop top-rated carriers, and receive customized quotes- all with unbiased advice available online or through a dedicated human advisor. Our team is growing, and we are looking for a "people person" who is passionate about helping others. If you like learning new skills and tackling challenges, this is the right fit for you.

About the Role:

The Personal Lines Inside Sales Producer provides a high level of service to our individual clients and helps us maintain strong relationships with our customers. The Personal Lines Sales Producer is a key member of the HUB Sales team and is responsible for driving and closing sales opportunities with customers. This individual will be managing a large number of accounts and responsible for handling our warm, vetted leads through inbound calls.

We’re looking for a talented sales professional to join our team! The Personal Lines Sales Producer is a key member of the HUB Sales team and is responsible for driving and closing sales opportunities with customers. This individual will be managing a large number of accounts and responsible for handling our warm, vetted leads through inbound calls.

We are the perfect fit if you…

• Are driven by competition.


• Enjoy participating in competitive Sales incentive contests held throughout the year.


• Are seeking an opportunity with unlimited protentional earnings.


• Want to work for the #1 Personal Lines Broker in the US.


• Are seeking a progressive work environment at a rapidly growing organization.


• Leverage your internal resources to assist your customers.


• Have a desire to help others protect their future.


• Have an entrepreneurial spirit and are challenged by the opportunity to grow the business.


• Are focused on learning and development to enhance your industry knowledge and expertise.


• Are well organized and maintain a well-established follow up process.


• Have great verbal and written communication.


• Are a self-starter willing to invest time and energy to learn the technical aspects of our business.


• Believe in integrity and building success by developing relationships with others.

Responsibilities

• Handle lead volume primarily through inbound calls (no cold calling).


• Follow communication scripts, prompts, call flows when handling different topics.


• Meet Quality Assurance Requirements and other key performance metrics.


• Identify customer's need and clarify information for Call Center Agents.


• Seize the opportunity to transfer calls immediately or schedule appointments, where applicable.


• Build sustainable relationships by interacting in a professional and caring manner.


• Keep records of all conversations in our call center database in a comprehensive manner.


• Meet personal, team and site call transfer targets.

Qualifications

• High school graduate or equivalent (some college a plus).


• 1+ year experience in sales or customer service.


• Embrace the latest technologies available.


• Excellent customer service and communication skills.


• Proficient in computer skills and basic software packages.


• Intermediate to expert computer acumen.


• Acts decisively and demonstrates good judgment.


• Strong oral and written communication skills.


• Strong attention to detail with excellent time management and decision-making skills.

Salary Transparency

The expected pay for this position is $23.08 per hour. In addition, this role offers a performance-based, uncapped commission structure and bonus incentives. Total compensation will be impacted by factors such as the successful candidate’s skills, experience, and performance.

We offer you

• HUB International is proud to offer comprehensive benefit and total compensation packages: health, dental, vision, life, and disability insurance; FSA, HSA, and 401(k) accounts, and paid-time-off benefits.


• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans.


• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance.


• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career.

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity

HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations

HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify

HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.